Project Coordinator; One Call

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality. We’re looking for a high-performance Project Coordinator who thrives in a fast-paced, ever-evolving environment and is passionate about building elite teams that produce raving fans of our clients.

As we continue expanding this service offering, we’re looking for a highly organized Project Coordinator for our One Call Division who thrives in a fast-paced environment and takes pride in keeping projects on track.

This is a high-impact coordination role supporting multiple active projects ’ll serve as a central hub between Clients, vendors, and internal teams, ensuring communication is clear, documentation is accurate, and timelines are met.

• Coordinate emergency and scheduled service calls from dispatch to completion.
• Schedule labor, vendors, materials, and jobsite logistics.
• Serve as the primary point of communication between clients, affiliate partners, and internal teams.
• Maintain accurate project information, job costing, and purchase orders in Salesforce and the RFS® business system.
• Build and maintain a trusted network of affiliate partners.
• Provide daily project updates and ensure timely project closeout and invoicing.
• Participate in a rotating after-hours On-Call schedule (approximately one week per month) to support emergency service requests. Additional on-call compensation provided.
• Cross-train as a Construction Project Coordinator to support construction projects and expand your project management skills.

• Highly organized with exceptional attention to detail
• A strong communicator who builds relationships easily
• Customer-focused, proactive, and dependable
• Able to prioritize changing demands with confidence
• Comfortable working independently while collaborating with a team
• Eager to learn, grow, and take on new challenges

• Competitive compensation and quarterly performance incentives
• Growth opportunities as RFS® expands
• Collaborative, high-performance culture
• Tuition reimbursement & opportunities to expand technical certifications

This role is a remote/hybrid, in a fast-paced office environment supporting multiple active projects.

While the standard workweek follows typical business hours, occasional flexibility may be required to support project timelines, including evenings or weekends as needed. Flex time is encouraged to maintain balance while meeting operational demands.

As part of the RFS® team, Project Coordinators operate within a performance-driven culture with clearly defined KPIs and metrics. Success in this role is measured through accuracy, responsiveness, project execution, and the ability to consistently follow and improve established processes.