Customer Service Operator

We are looking for motivated individuals to join our team as Alarm Monitoring Operators.

Process alarm signals quickly, accurately and professionally while managing stressful situations. Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties. Assist our alarm company partners with alarm system tests to ensure subscribers' alarms are working properly. Accurately document all responses for the alarm on the computer. Learn and use new software to complete multiple tasks.

Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

• Must be 18 years of age or older with a high school diploma or GED.
• Prior customer service experience preferred.
• Ability to type a minimum of 40 wpm.
• Willingness to work one weekend day each week or every other weekend, holidays, and a 6‑month commitment.
• Must be able to pass a 2‑week fully‑paid training class, pre‑employment drug test and background check.

• Part‑Time: 16‑29 hours/week.
• Starting pay $16.50/hour, up to $17.00/hour after 90 days; grads start at $17.50/hour, up to $18.00/hour after 90 days.
• Tuition reimbursement up to $1,000+/year.
• Free mental health assistance & 401k match for all employees.
• Competitive compensation and opportunities to share in our success.
• Comprehensive health benefit plans.
• 401(k) retirement plan with company contribution.
• Inclusive parental leave.
• Wellbeing and lifestyle perks.
• Generous PTO.

We are a 24/7 business to protect our subscribers.

Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.