Utility Superintendent

Job Summary:

Under limited supervision, the Utilities Superintendent directs and manages the daily operations, maintenance, inspection, and regulatory compliance of the City’s water distribution system, sanitary sewer collection system, drainage facilities, and related public infrastructure. This position ensures that utilities infrastructure is properly constructed, maintained, and operated in accordance with approved standards, environmental regulations, and City policies. The Utilities Superintendent oversees personnel, budget administration, infrastructure inspections, and coordination with contractors, regulatory agencies, and the public to protect the integrity and long-term functionality of essential public utilities systems.

It also provides leadership to field crews and ensures safe, efficient, and effective delivery of water distribution services to the community. Reports to the Director of Public Works.

Education:

High school diploma or GED required. Additional education or technical training in public administration, construction management, utility management, environmental sciences, or a closely related field preferred.

Experience:

Five (5) years of progressively responsible experience in municipal water distribution, sanitary sewer collection systems, drainage systems, or related utilities operations, including supervisory or lead experience. Experience with water distribution system operations, maintenance, construction, project management, and AMI metering systems highly preferred. Equivalent combinations of education, training, and experience may be considered.

Valid Texas Class B Water Distribution Operator License required;
Valid Texas Class B Commercial Driver License (CDL) preferred or required within a designated period. Must maintain required licenses and certifications. Additional confined space, traffic control, trench safety, or related utility operations preferred.

• Plans, directs, and oversees the daily operations, maintenance, repair, and improvement of the City’s water distribution, sanitary sewer collection, lift station, drainage, and associated utility infrastructure, including water mains, service lines, valves, hydrants, meters, and related systems.
• Supervises and develops utilities personnel by assigning and prioritizing work; scheduling personnel, equipment, and resources; providing training and technical direction; evaluating performance; recommending personnel actions; and promoting compliance with established safety standards, policies, and procedures.
• Plans and coordinates utility construction, maintenance, repair, replacement, and capital improvement activities; develops project scopes and cost estimates; and coordinates personnel, contractors, equipment, materials, and other resources necessary for successful project completion.
• Oversees and inspects work performed by City crews, contractors, developers, and utility providers to ensure proper installation, materials, workmanship, and compliance with City standards, approved plans and specifications, safety requirements, and applicable regulations.
• Reviews development plans, utility extensions, system maps, work orders, service requests, operational data, and infrastructure records to evaluate system capacity and condition, identify maintenance and replacement needs, resolve operational concerns, and improve system reliability.
• Ensures compliance with Texas Commission on Environmental Quality requirements and other applicable federal, state, and local laws and regulations governing water quality, wastewater collection, drainage, environmental protection, workplace safety, and utility operations; maintains required operational, inspection, and regulatory documentation.
• Prepares, administers, and monitors operating and capital budgets for assigned utility functions; manages purchasing and inventory activities; evaluates equipment and material needs; reviews and approves purchase orders, invoices, payroll, and work orders; and monitors contractor and project expenditures.
• Provides technical and operational oversight of utility systems and technology, including the operation, troubleshooting, installation, maintenance, and effective use of Advanced Metering Infrastructure (AMI), water meters, and related equipment and systems.
• Coordinates utility activities with contractors, developers, regulatory agencies, utility providers, other City departments, and the public; investigates and responds to citizen complaints, service requests, infrastructure concerns, and utility service issues.
• Directs and participates in emergency response activities involving water main breaks, service interruptions, pressure issues, sewer overflows, drainage failures, storm events, and other utility emergencies, including responding to after-hours operational needs as required.
• Performs other related duties as assigned.

• Water distribution system operations, maintenance,…