Conferences & Events Sales Coordinator

The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, cocktail or soft drink at any time of day.

Our mission at is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team, you can have:

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks:
  Our objective is simple: make you grow and give you the spark to unleash your personality
• Pension Scheme
• Eye Test Vouchers
• Cycle to work Scheme
• Staff Uniforms Provided
• Learning programs through our Academies

As a
Conferences & Events Sales Coordinator
at Novotel London Greenwich, you willbe responsible for managing all event enquiries and overseeing the full booking process frominitialcontact through to final event details. You willmaximiserevenue opportunities by converting leads, upselling services, and delivering an exceptional guest experience, all in line with Accor brand standards.

In this key role, you will report to the
Sales Manager
and work closely with the wider Sales team. You will support the efficientorganisationand coordination of onsite conferences and events—from bookings through to delivery—helping the team achieve sales targets in line with the hotel’s annual Sales budget.

Key Responsibilities

Event Coordination

Respond to event enquiries efficiently and professionally, adhering to brand standards.

Prepare and send proposals, contracts, and event function sheets.

Maintainaccuraterecords, manage bookings, and update systemsin a timely manner.

Coordinate with internal departments to ensure seamless event delivery.

Meet the needs of confirmed conference business frominitialevent order to post-event follow-up, actively listening to clients to fully understand their requirements.

Ensure effective communication with all relevant departments to guarantee successful execution.

Support the delivery of all services for bookings in line with budgets, incentives, and objectives.

Coordinate event planning, liaising with departments to confirm all preparations, dietary requirements, and guest numbers, acting quickly to resolve any issues.

Meet clients on the day of their event to ensure a smooth experience.

Complete proposals, invoices, event orders, and various administrative tasks to ensuretimelyexecution of all planned events.

Implement effective time management strategies to meet weekly deadlines.

Build andmaintainstrong relationships with corporate clients, travel agents, and event planners.

Participate in site inspections, client meetings, andfamiliarisationtrips.

Respond promptly to all enquiries and providetimelyfollow-up to secure bookings.

Support account management frominitialinquirythrough tonegotiation, contracting, and upselling.

Collaborate with the Sales and Events team to cross-sell hotel services and support wider promotional initiatives.

Revenue & Reporting

Monitor availability and work in alignment with revenue management strategies.

Support forecasting efforts andreportingbusiness trends and performance.

Maintain up-to-date knowledge of the local market, competitor activity, and pricing strategies.

Negotiate with third-party vendors to secure the mostfavourableterms.

Evaluate the success ofspecial eventsandsubmitreports to the Director of Sales & Marketing as required.

Assist the Sales team with hosting site inspections andparticipatingin trade shows when needed.

About You

We’re Looking for Someone Who:

Haspreviousexperience in event coordination or hospitality sales…