Administrative Assistant

At Greenwich Place, we are more than an aged care residence, we are a supportive community where residents, families and staff feel valued. We are seeking a capable and organised Administration Assistant who enjoys working with technology and supporting a busy team.

This role supports the smooth day-to-day administration of the residence and is often the first point of contact. You'll play a key role in keeping systems, records and front‑of‑house operations running efficiently.

• Managing the reception desk and welcoming residents, families, visitors and staff
• Answering and directing phone calls and responding to enquiries
• Providing general administrative support to management and care teams
• Maintaining accurate records, reports and documentation
• Supporting rostering, HR and compliance tasks as required
• Using Excel and internal systems to track data and produce reports
• Assisting with communication across staff, residents and families
• Contributing to a positive and professional workplace environment

You are organised, tech‑savvy and confident in a front‑facing role. You enjoy supporting others, managing multiple tasks and learning new systems.

• Previous experience in an administrative or reception role
• Minimum of 1–2 years of administrative or reception experience
• Strong computer skills with advanced Excel competence including spreadsheets, formulas and data tracking
• Confidence using digital systems and learning new software
• Excellent attention to detail and time‑management skills
• Clear communication skills and a professional, friendly manner

• A welcoming and supportive team culture
• Meaningful work that supports residents and staff
• Ongoing training and development opportunities
• A workplace that values respect, kindness and balance
• Competitive remuneration based on skills and experience