Assistant Site Manager - Executive Reception Services

Overview

Consider a new, rewarding career today as an Assistant Site Manager - Mail and Print Services (Office Services) with IST Management Services! Ideal candidates will have experience in Workplace services, possess an excellent customer service mindset, display clear communication abilities, and are ready to grow in their professional career. The Assistant Site Manager will assist the On-Site Manager with overseeing Office Services administrative services provided and staff, in addition to assisting the on-site team with services provided as necessary.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, pet insurance and bonus incentives

Hourly Compensation: $27.00hr - $27.00hr

Schedule: Monday-Friday, 8am-5pm. No nights or weekends!

The Assistant Site Manager will assist the Site Manager with overseeing Office Services and in addition to assisting the on-site team with services provided.

Management duties include:

• Coordinates activities for on-site staff
• Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
• Ensures all work standards are met on a consistent basis
• Orders supplies for department
• Ensures all work standards are met on a consistent basis by IST site employees
• Insures maximization of productivity through efficient use of standard operating procedures
• Acts as liaison to client in absence of on-site manager
• Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
• Ensures the proper and safe use of all equipment used by employees

Receptionist duties include:

• Smiling, greeting visitors and employees upon arrival
• Handle inquiries (phone, email, chats, etc. and direct accordingly)
• Manage  and assist with access control issues
• Assist with client and employee parking (daily stickers, parking permits)
• Escalate calls and requests as necessary

Conference Room duties include:

• Manage meeting rooms for client occupancy
• Manage meeting room availability and scheduling for Exchange
• Manage all meal/coffee requests for client meetings
• Manage milk and daily breakfast counts with caterer

Job Requirements:

• Prior receptionist or relevant experience preferred;
  Must be computer savvy-including Microsoft Office products
• One year experience supervising or managing similar operations preferred;
  Knowledge of supervisory techniques to manage, motivate and train employees
• High School Diploma or GED
• Professional appearance and demeanor
  - Must have high level of professionalism;
  Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment;
  Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Ability to lift up to 50 pounds with aid as needed, extended periods of walking and standing;
  Reliable transportation to and from work
• Ability to prepare reports and present information to customers
• Must have attention to detail and critically think through and resolve problems

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If an applicant requires accommodation, assistance will be provided through the appropriate channels.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.