Catering Specialist

Catering specialist page is loaded## catering specialist locations:
uncasville, cttime type:
full time posted on:
posted todayjob requisition :
r-09123
** join our team and experience endless career possibilities
**** if you are an existing team member,*
* ** please click the following link to be taken to the internal career site:
**** position summary:
** this position is an entry level convention services/catering position and responsible for booking catering onlybookings (events with no guestrooms). Coordinating rooms only bookings and assist withdestination services. This position is also responsible for monitoring the accuracy of physicalsets within meeting spaces according to banquet event orders and diagrams while effectivelymanaging and servicing groups of varying size for the successful execution of all details, enhancement of guest experience and maximum impact on overall revenue.
** primary duties and responsibilities****:
** includes but not limited to:
* responsible for planning, up-selling and detailing of events from pre to post convention.
* coordinating customer expectations, goals & objectives which include food & beverage, sleeping accommodations, transportation, audio visual, banquet room sets, entertainment, décor, billing, recreation and any special needs a group may require and communicating these requirements with all related departments.
* reviews and communicates details of contracts, prepares banquet event orders (beos) and group specification guidelines (group resumes)
* manages space requirements, guestroom blocks, scheduling, ordering of equipment and billing instructions
* attends all scheduled departmental and event related meetings
* provides customers with creative suggestions for innovative room sets, menus and event production
* initiates and follows up on assigned leads
* maintains complete knowledge of and compliance with all departmental policies, service procedures and standards
* maintains positive guest relations at all times
* resolves guest complaints and ensures guest satisfaction
* monitors accuracy of physical sets within meeting space according to banquet event orders (beos) and diagrams, including room temperature, cleanliness and maintenance of convention space
* remains visible and available providing direction to guests as a first resource within the convention and expo center
* handles daily changes and additional requests of on-site guests
* locates, receives and delivers packages to groups and exhibitors within the group
* logs and maintains all transactions of package handling
* monitors operations of all departments assisting guests while on property to ensure a smoothly run program
* works cohesively with co-workers as part of a team
* maintains confidentiality of guest information and pertinent departmental data
* advocate of the company’s mission, vision and core values on a consistent basis
** secondary duties and responsibilities:
*** plans and coordinates with outside vendors to ensure successful programming for the group
* assists with compliance of all fire marshall regulations
** minimum education and qualifications:
*** bachelors’ degree in hospitality, business administration or a related field preferred
* three years of experience in convention services or catering sales for a hotel with no less than 500 rooms
* must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts
* in lieu of a degree and previously mentioned experience 5 years in convention services or catering sales for a hotel with no less than 500 rooms
** competencies:
** incumbent will master the following competencies while in this position:
* excellent communication and organizational skills
* excellent presentation and interpersonal skills
* proficient in word and excel
* basic understanding of mohegan sun budget process
* possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
* ability to effectively and strategically manage business segments of  responsibility to protect primary revenue stream that comes from gaming
* overall…