Tech Lead, IT Support, Technical Support

We’re not building a traditional car wash company — we’re building something smarter, faster, and far more scalable. Our vision is to become a technology-powered, experience-driven brand that redefines how automotive service works across multiple markets. From kiosks and automation to customer engagement and operations, we're engineering something unique — and we need a hands‑on builder to help wire it together.

We’re hiring a Tech Operations Lead to be the driving force behind our infrastructure, tools, and systems. This isn’t a strategy‑only job. You’ll take real problems — broken gates, failed kiosks, clunky processes — and turn them into clean, scalable solutions
. You’ll help design, fix, integrate, automate, and ultimately lead the execution of our entire back‑end tech and systems ecosystem.

• Build and own tech systems at our locations (hardware + software)
• Troubleshoot and fix operational tech:
  Wi‑Fi, cameras, POS, kiosks, gates
• Implement and maintain automations (e.g.,
  Zapier
  , Google Sheets workflows, dashboards)
• Source and install new tools that improve customer experience and ops efficiency
• Manage and coordinate vendors (installers, IT partners, tech service pros)
• Create dashboards and reports for real‑time ops visibility (Tableau, Power BI, etc.)
• Document major systems for repeatability and scale
• Collaborate directly with ownership to turn ideas into execution

• Are hands‑on
  , tech‑savvy, and love solving problems without layers of red tape
• Have 3–6 years of experience in technical operations, systems integration, or field‑based IT
• Have worked with automation tools (Zapier, Power Automate), spreadsheets, dashboards, and cloud tools
• Are comfortable with some physical tech (routers, security cams, kiosks, low‑voltage systems)
• Thrive in fast‑paced, unstructured environments where you own the outcome
• Want to help build a brand from the ground up and leave your fingerprint on how it runs
• Bonus: background in car wash, QSR, multi‑unit retail, or logistics
• Direct access to leadership
• Real ownership of your projects
• Competitive compensation with long‑term growth
• Chance to shape and scale a high‑performance, tech‑forward company
• Work on real things, with real impact, every single day