Procurement Systems Administrator

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. It has been at the forefront of financial innovation for over four decades, known for its cutting‑edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories.

We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market positioning help our clients to make the most of their investments. Barron’s has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi‑national team and be a part of a company that simplifies and enhances financial opportunities using state‑of‑the‑art technology.

Reporting to the Director of Procurement and Vendor Management, this hybrid role (4 days in office, 1 day remote) is responsible for Source‑to‑Pay (S2P) systems to maximize effective business processes and solutions. The role analyzes, troubleshoots, and implements key technology features to support procurement objectives, leads implementation and change initiatives that improve system efficiency, and partners with cross‑functional teams  incumbent produces monthly and quarterly reports, maintains systems and process documentation, manages change, monitors system performance, and develops reference guides and training content.

• System Administration and Documentation
  • Implementation, configuration, data maintenance, and documentation of technologies, processes, and workflows.
  • Build and support ongoing automation initiatives to guide decisions and actions that support procurement strategy.
  • Conduct regular maintenance of the Source‑to‑Pay platform and requisite data elements.
  • Assess implications of new software releases, configure accordingly, and support change management.
• End User Management and Support
  • Maintain and support the Source‑to‑Pay platform and all integrated solutions.
  • Provision roles and provide initial training and resources for all new users.
  • Manage and prioritize support requests, FAQs, change requests, enhancements, and reports.
  • Liaise with VMO, Risk Groups, Legal, and business end users to assess additions, removals, and changes of business objects.
  • Keep documentation current and create training resources in partnership with Learning and Development.
• Analytics and Reporting
  • Manage monthly and quarterly dashboards, including configuration, updates, and validation.
  • Monitor and regularly report on usage of Source‑to‑Pay tools and implement plans for improvement.
• Utilization and Performance Management
  • Track and report on procurement technology KPIs such as intake management, contract compliance, supplier enablement, catalog metrics, and system usage.
  • Analyze trends in user questions or issues to determine root cause and create improvement plans for corrective action.
  • Implement configuration updates as technology access allows.
• Change Management, Stakeholder Management and Adoption
  • Drive change management and adoption.
  • Communicate accurate expectations for tool capabilities and drive full utilization of functionality available to end users.
  • Facilitate processes to gather or establish business requirements for new technology or enhancements to existing technologies.
• Perform other duties as assigned.

• Bachelor’s degree in information technology, computer science, business administration, or a related field.
• At least 7 years of relevant experience in implementing and managing procurement technologies.
• Proficiency with Microsoft Office Suite, Power BI, Confluence, Jira, and Service Now.
• Experience with implementing Source‑to‑Pay tools, including catalog management.
• Understanding of procurement and vendor management processes, policies, and governance.
• Team player with strong analytical and interpretive skills to recognize, comprehend and assess issues.
• E…