Store Manager, Retail & Store Manager

Our client, a women's fashion brand
, is seeking a proactive and dynamic Store Manager to lead the retail team at their Greenwich, CT location. This individual will serve as a brand ambassador and play a critical role in cultivating an elevated service culture while driving sales performance and operational excellence.

The ideal candidate is a warm, polished leader who thrives in a client-focused environment and is passionate about developing high-performing teams. This role oversees all aspects of daily store operations, including sales, client development, inventory management, and reporting.

$90,000-$105,000 + discretionary bonus

• Lead from the front on the sales floor, delivering an exceptional client experience and modeling best-in-class service standards.
• Monitor daily, weekly, and monthly sales performance; identify trends and implement action plans to achieve sales and profitability goals.
• Partner cross-functionally with marketing, eCommerce, creative, and operations teams to support broader business initiatives.
• Foster a client-first culture, implementing CRM initiatives to retain and grow high-potential clientele.
• Establish and execute strategic client acquisition and retention goals; ensure strong client capture and relationship‑building practices.
• Collect and leverage meaningful client data to personalize outreach and strengthen long-term relationships.
• Ensure seamless store operations while upholding brand standards, policies, and visual merchandising expectations.
• Manage inventory to support sales goals and product launches.
• Oversee financial performance including budgeting, payroll, scheduling, reporting, and expense management to maximize profitability.
• Maintain compliance with company procedures including cash handling and operational protocols.
• Recruit, develop, and retain a high‑performing team through coaching and structured development plans.
• Conduct performance reviews, set clear goals, and cultivate a culture of accountability and continuous improvement.
• Partner with corporate leadership on employee relations matters to maintain a positive and productive workplace.

• Minimum 7 years of retail sales management experience; bachelor’s degree preferred.
• Proven track record of driving sales results and delivering exceptional client experiences.
• Strong leadership skills with the ability to motivate, coach, and develop high‑performing teams.
• Demonstrated business acumen with the ability to analyze data and identify growth opportunities.
• Highly organized with the ability to manage multiple priorities in a fast‑paced environment.
• Excellent communication, collaboration, and decision‑making skills.
• Adaptable, proactive, and aligned with a culture of learning and inclusivity.
• Availability to work a retail schedule, including evenings, weekends, and holidays.