Research Manager, Brand Health Tracking

Responsibilities

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis, and interpretation of results through to preparation of reports.
• Liaise on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost‑efficient manner.
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests.
• Coordinate and manage data entry of project costs into our internal costing program based on research target specifications.

• Completed Bachelor’s Degree, master’s level education an asset
• At least 2 + years of market research experience
• Advanced proficiency with MS Office Suite; specifically, MS Excel and MS Power Point
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a strong attention to detail and accuracy
• Basic knowledge of SPSS and/or other quantitative reporting tools a plus
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex, multi‑faceted project budgets and to create, manage, and commit to a project plan, schedule, and budget
• Highly motivated, self‑directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well‑developed interpersonal and presentation skills

Demonstrates expertise in managing the research process, including questionnaire writing, research design, and data analysis, while ensuring timely and accurate reporting. Strong client service orientation and ability to manage complex project budgets and schedules are essential.

• Market Research Experience
• MS Office Suite Proficiency
• Project Management Skills
• Attention to Detail
• Client Relationship Management

• Questionnaire Writing
• Research Design
• Data Analysis
• Data Entry Management
• Budget Management
• SPSS Knowledge
• Quantitative Reporting Tools

• Organizational Skills
• Communication Skills
• Interpersonal Skills
• Team Collaboration
• Self‑Motivation

• Bachelor's Degree
• Master's Degree (Asset)

• Market Research
• Data Collection
• Data Processing
• Results Reporting

• MS Excel
• MS Power Point
• Internal Costing Program