Client Advisor - Saks Greenwich

Summary

Sell and represent a luxury leather-goods brand at the Saks Greenwich location, focusing on delivering exceptional client service and achieving individual and store sales goals. Develop and maintain a client book, promote store events, and ensure a high-quality store presentation. Provide personalized follow-up on shipments, alterations, and client inquiries to build long-term relationships.

• Meet individual and store sales targets and consignment goals
• Use product knowledge during the sales process to maximize sales, units per transaction, and transaction value
• Capture and enter relevant customer information into the database and maintain an active client book
• Promote store events through email, phone, and personalized notes and follow up with clients
• Assist with shipping, receiving, inventory control, and general store housekeeping to maintain store image

• Minimum 3 years of retail experience with a focus on sales; luxury retail experience preferred
• Candidates with an existing client book strongly preferred
• Computer literate and able to learn and use various software programs
• Service-oriented, customer-focused, and passionate about luxury products and design
• Ability to work a flexible schedule including evenings, weekends, and holidays; foreign languages a plus