Full Time Sales Supervisor Greenwich,CT

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5 days ago Requisition

Salary Range: $19.00 To $20.00 Hourly

Vince is seeking a highly motivated, results-driven, luxury-minded Sales Supervisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand.

You are a top performer who consistently exceeds sales goals, owns your client book, and understands how to turn every client interaction into a meaningful selling opportunity. You will set the tone for the store by demonstrating strong selling behaviors, luxury service standards, and a high level of product knowledge.

Compensation:

Range for this role is $19-20/hr plus eligibility for sales‑based incentive programs.

* Salary depends on several factors such as experience, skills, and geographic location*

What You'll Be Responsible For:

• Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
• Build a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisions.
• Cultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow‑up, and referrals) to generate repeat business and deepen client loyalty.
• Speak confidently about the Vince aesthetic. Turn standard styling conversations into meaningful, brand‑focused interactions that drive sales.
• Convert walk‑in traffic into loyal clients through elevated engagement, strategic wardrobe planning, and a genuine consultative selling approach.
• Model best‑in‑class selling and clienteling behaviors on the floor to inspire and elevate the rest of the team.
• Support store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experience.
• Uphold all company policies, including loss prevention and operational procedures.

* Responsibilities may change based on business needs*

What You'll Bring:

• Proven success in a retail sales environment, with a demonstrated ability to meet or exceed sales goals and performance metrics.
• Strong selling instincts. You know how to understand the client, create openness, build rapport, and close a sale without pressure.
• Deep understanding of the Vince brand identity and the ability to confidently connect clients to the Vince aesthetic through personalized styling.
• Strong communication and relationship building that naturally builds trust and long‑term client loyalty.
• Brings positive, motivating energy and contributes to a collaborative, high‑performing team environment.
• A self‑motivated, goal‑oriented mindset. You are proactive about generating business rather than relying on walk‑in traffic.

Qualifications/Experience We’re Looking For:

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Team player who thrives in a collaborative environment.
• Strong verbal and written communication skills allowing for effective communication with your customers.
• Comfortable with POS systems, CRM tools, and Microsoft Office.
• Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
• Flexible work schedule; must be open to work weekends, evenings, events, and holidays.

Benefits

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost, and others require an active election. Those benefits include:

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding.
• 401(k) with employer match.
• Generous paid time off plans for vacation, sick, and personal, as well as company holidays.
• Clothing allowance & merchandise discounts.
• $400 annual gym reimbursement.
• Mental health support tools and telehealth psychology and psychiatry.
• Family and caregiving benefits including a competitive paid…