Program Administrator

Job Overview

Are you someone who loves keeping complex work running smoothly and takes pride in creating structure that helps teams shine? Join us as a Program Administrator and play a key role in supporting our Governance and Organizational Development practice areas—spending approximately two‑thirds of your time with Governance and one‑third with Organizational Development. In this dynamic role, you’ll partner with consultants, leaders, and clients to ensure flawless delivery of programs, board evaluations, and operational support—making a meaningful impact across the organization.

FCCS provides a tremendous culture to its employees with a focus on work/life values. In addition to competitive pay and benefits, our Denver-based employees operate on a hybrid schedule, currently working remotely 3 days/week. The benefits and bonus structure are unique and a competitive advantage for FCCS making us a Great Place to Work certified organization.

In addition to an annual bonus opportunity and competitive benefits, the salary range for this position is $58, annually.

You’ll be a great fit if you:

• Build strong, positive relationships and communicate with clarity and confidence.
• Keep yourself and others organized with an eye for details ensuring nothing slips through the cracks.
• Love supporting others and enjoy being the person who keeps complex projects running smoothly.
• Adapt quickly, pick up new tools with ease, and stay curious about better ways of working.
• Take initiative, anticipate what’s needed next, and feel energized by contributing to a team’s success.

• Assist with scheduling, meeting coordination, and logistics for programs, consultant engagements, and board evaluations.
• Support the preparation of proposals, program materials, presentations, reports, and participant communications.
• Maintain accurate documentation, project tracking, and status updates across all Governance deliverables.
• Help coordinate logistics for virtual programs (Zoom setup, links, file uploads, chat monitoring, participant support).
• Manage registration tasks for programs, including attendee tracking, confirmations, and distributing agendas or materials.
• Help support the logistics and operations for projects and programs.

• Provide administrative support to the Administrative Program Manager, including calendar coordination, document preparation, and correspondence.
• Maintain organized department files, archive materials, and ensure accurate record retention.
• Assist with processing invoices, expense tracking, and coordination with Accounting and Administrative Program Manager for budget reconciliation.
• Support updates to the Learning Management System (LMS) and website with program data, materials, and session information.
• Assist with contracting faculty/speakers, collecting bios and materials, and tracking deliverables.

• Respond promptly to client inquiries and provide high-quality customer service.
• Draft and format clear written communication to clients, stakeholders, and internal teams.
• Support the setup and collection of evaluation surveys; compile basic results or summaries for review.
• Maintain positive working relationships with board members, executives, and consulting staff.

• Assist in administering third-party assessments (e.g. DiSC, Clifton Strengths, Qualtrics)—sending links, tracking completions, and organizing results.
• Provide basic data entry and reporting support using Excel, Hubspot, LMS tools, or survey platforms.
• Support process documentation and continuous improvement initiatives within the Governance department.

• Minimum of 3 years of administrative support experience required (professional services or consulting environment preferred).
• Proficiency with Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook) required.
• Experience with LMS platforms, event registration tools (e.g. Cvent), CRM systems, or survey tools preferred.
• Experience supporting online programs or webinars preferred.
• Data entry or basic reporting experience preferred.
• Strong written and verbal…