Principal Engineer - Wireless​/WiFi Operations

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to drive engineering activities that will take Spectrum’s telecommunications and signal processing systems to new heights? As a Principal Engineer I – Wireless/WiFi, you are a senior technical leader responsible for the architecture, design, and operational excellence of Charter’s wireless access technologies, with a primary focus on WiFi and converged mobile wireless solutions. The role combines deep architectural leadership with hands-on operational stewardship—defining roadmaps, driving platform evolution, establishing design-to-operations standards, mentoring engineers, and partnering across product, engineering, operations, and vendor teams to deliver scalable, high‑performance, and reliable customer experiences.

• Design, implement, monitor, enhance and troubleshoot systems in assigned areas
• Analyze and revise existing system logic difficulties and documentation as necessary
• Test and review system designs
• Provide engineering technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are met
• Mentor and guide the work of technical staff
• Review work plans and design and advise on improvements
• Adhere to industry specific local, state, and federal regulations, as applicable
• Know, understand and follow company policy

• Office environment

• Education:
  
  Master’s or bachelor’s degree in Engineering or related field or related work experience
• Experience:
  
  5+ years engineering work experience
• Experience:
  
  5+ years project management work experience

• Ability to read, write, speak and understand English
• Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
• Basic knowledge in network design, network architecture, protocols and network topology
• Basic knowledge in TCP/IP and the OSI Model
• Basic knowledge in using ticketing and software tools to support the current operations
• Basic knowledge of network devices and basic network appliances
• Basic knowledge of network designing software, such as Visio
• Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
• Ability to use personal computer and software applications

• Cisco Certified Internetwork Expert (CCIE)
• Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.)
• Certified Wireless Network Expert (CWNE)
• VMware Certified Professional - Data Center Virtualization (VCP-DCV)

• Knowledge of Spectrum products and services
• Troubleshoot routing/switching/Firewall/Transport (Layers 1–7), DNS, DHCP, and IPv6; analyze live packet flows
• Experience in Wi‑Fi or network operations with direct break/fix ownership in live environments (NOC/call center/carrier experience a plus)
• Strong routing/switching fundamentals; deep OSI model knowledge (up to L7) and solid L1 understanding
• DNS, DHCP, IPv6, and packet‑flow troubleshooting proficiency
• Working knowledge of AAA concepts and Linux command‑line operations
• At least 1 year of automation with Ansible and/or Python
• Education:
  
  Equivalent experience valued;
  Bachelor’s + 1–2 years NOC experience considered well
• Carrier/ISP operations background; experience with broadband edge
• Vendor‑agnostic wireless controller skills (e.g., Ruckus, Cisco, Aruba)
• Load balancing and GSLB familiarity (e.g., A10, Anycast)
• Observability tooling (Grafana, Splunk, Netscout) and strong service documentation habits
• Relevant networking/wireless certifications

EGN 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

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