Customer Support Specialist
Listed on 2026-08-14
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Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Management
George
E. Booth is an EEO employer - M/F/Vets/Disabled
The George
E. Booth Co.,LLC is a locally owned and operated industrial automation sales company lookingto hire their next full-time Customer Support Specialist.
The George
E. Booth Co.,LLCis a major distributor of process instrumentation products and valves,and related services to customers in Illinois, Indiana, Kentucky, Ohio, and Tennessee.
Check out our website at to learn more aboutour company values, industries, and products.
Are you acustomer-focused professional with a talent for project coordination and administrative excellence? Join our dynamic team as a Customer Support Specialist and become the vital link between our clients and our Technical Sales Engineers.
About the RoleAs our Customer Support Specialist, you'll be the cornerstone of customer satisfaction. Your role willbridge the gap between our sales department, clients, and vendors, ensuring seamless project execution from inception to completion. Your attention to detailand customer service skills will be crucial in managing project orders,coordinating and maintaining momentum.
The Ideal Candidate :1-3 years of experience in customer support, project coordination, or administrative roles
Strong proficiency in Microsoft Office Suite and customer relationship management tools
Ability to quickly adaptto new software and customer service technologies
Exceptional attention todetail and a customer-centric approach
Excellent communication and problem-solving skills
Team player with a focuson customer satisfaction and success
Preferred Qualifications:Continued education in customer service, business administration, or related fields
Experience with Salesforce, ERP systems, and project management software
Familiarity with detailed tracking processes and customer support
Work Environment andHours:
Full-time position(Monday-Friday, 8:00 a.m. to 5:00 p.m.)
Standard office setting with occasional customer site visit
Why Join Our Team?Collaborative environment focused on customer satisfaction and sales success
Opportunity to develop your skills in support and customer service
Growth opportunities
Full benefits package starting on day one, competitive compensation, PTO and matching 401(k).
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