More jobs:
Patient Support Specialist- Call Center
Job in
Greenwood, Johnson County, Indiana, 46142, USA
Listed on 2026-03-06
Listing for:
Dermatology Inc
Full Time
position Listed on 2026-03-06
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Call Center (Patient Support Specialist)
Greenwood, IN
OverviewThe ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
Responsibilities- Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.
- Verify patient insurance, including referrals and authorization requirements.
- Triage phone calls to appropriate staff members.
- Additional duties as assigned.
- Strong patient advocate, promoting a positive patient experience.
- Experience with an EMR scheduling system.
- Previous medical practice experience is a plus.
- Basic insurance knowledge.
- Dedicated team player.
- Dependable and reliable.
- Ability to effectively communicate with patients.
- Focused on accuracy and attention to detail.
- Positive, energetic personality.
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