IT Equipment Coordinator, Ops Tech Solutions; OTS

IT Equipment Coordinator, Ops Tech Solutions (OTS)

Job :  |  Services LLC

This role operates within our Fulfillment Center to manage IT equipment inventory, ordering, delivery, and asset audits. The IT Equipment Coordinator supports the IT team, maintains equipment RMA and repair processes, and assists Senior and Junior Technicians with daily projects.

• Maintain IT inventory and coordinate ordering, delivery, and audits of assets.
• Manage the return‑to‑manufacturer (RMA) and repair process for all devices under warranty.
• Provide equipment housekeeping and support for the IT team at the fulfillment center.
• Assist technicians with daily projects and projects directed by the IT manager.
• Track and report asset status, inventory levels, and reconcile physical counts.

• Experience with Microsoft Office Suite (Word, Outlook, Excel).
• Knowledge of IT system hardware and network concepts.
• Experience managing inventory in a warehousing, retail, or distribution setting.
• Experience troubleshooting and repairing computer hardware.
• High school diploma or equivalent.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Can bend and lift equipment up to 49 lbs throughout the shift.
• Capacity to stand or walk for 10‑12 hours at a time.
• Authorization to work in the U.S. without sponsorship.

• Experience in procurement, inventory, and asset management of IT equipment and IT lifecycle.
• Experience managing inventory in a retail or distribution setting.
• Experience managing multiple, competing priorities simultaneously.
• Strong analytical skills, attention to detail, and effective communication abilities.
• Proficiency with software/hardware troubleshooting and device connectivity.
• Experience maintaining Zebra thermal printers, troubleshooting thin clients, PCs, scanners, or portable handheld terminals.
• Strong oral and written communication skills.

• Competitive hourly rate (USD 20.00‑21.00) with shift differential.
• Overtime pay and performance bonuses.
• Employee Assistance Program (EAP) and mental health support.
• Medical advice line and 401(k) matching.
• Full benefits package, learn more at

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.