Warehouse Associate

Warehouse Associate I

At National Trade Supply, the Warehouse Associate I is a versatile, cross-trained fulfillment team member who plays a direct role in the accurate and efficient movement of product through our fulfillment center. This is a single role that spans the full breadth of warehouse operations — from receiving and putting away inbound shipments, to picking and packing outbound orders, processing Ready-to-Ship (RTS) orders, and preparing and labeling Fulfillment by Amazon (FBA) shipments in full compliance with Amazon's requirements.

Every Warehouse Associate I is expected to develop competency across all functions, work safely, and rotate between areas as operational needs require.

We are seeking reliable, detail-oriented team members who take pride in getting the right product to the right place at the right time — and understand that accuracy and speed are both non-negotiable in a fulfillment environment. Success in this role requires the ability to learn multiple warehouse processes, follow standard operating procedures precisely, maintain consistent productivity throughout a full shift, and hold yourself and your work to a high standard regardless of which function you are assigned to that day.

At National Trade Supply, we operate with a shared set of core values that guide how we work and grow together:
Grit, Bias for Action, Critical Thinking, Self-Awareness, and Operational Excellence. These principles shape our culture, influence our decisions, and define what it means to succeed on our team.

• Unload inbound shipments safely and efficiently, verifying product counts and inspecting for damage upon arrival.
• Confirm received goods match the corresponding purchase order for item accuracy, quantity, and condition; report discrepancies or shortages to the Fulfillment Supervisor promptly.
• Scan and record all received inventory accurately in the warehouse management system (WMS) in accordance with established receiving procedures.
• Label, sort, and store products in designated warehouse locations following established layout, storage, and slotting procedures.
• Maintain organization and accessibility within the inbound staging and storage areas in accordance with 5S standards.
• Assist with restocking and relocation of inventory as directed to support warehouse efficiency and inventory accuracy.
• Identify and communicate inventory discrepancies, misplaced stock, or receiving errors to the supervisor immediately.
• Perform other related duties as assigned.

• Accurately pick products from inventory locations based on order sheets, pick lists, or system-directed picking using handheld scanners or WMS.
• Verify item codes, quantities, and specifications at the point of pick to ensure order accuracy before product moves to packing.
• Stage picked orders in designated areas in an organized manner to support efficient and timely packing.
• Report damaged items, inventory shortages, location discrepancies, or missing product to the supervisor promptly.
• Meet or exceed daily pick rate targets while maintaining accuracy standards throughout the full shift.
• Assist with inventory cycle counts and restocking of pick locations as directed.

• Pack outbound orders securely using appropriate cartons, dunnage, and packaging materials to protect products during transit.
• Inspect items for defects, damage, or discrepancies prior to packing — do not pack product that does not meet quality standards.
• Verify order completeness, item accuracy, and quantity before sealing each carton.
• Apply correct shipping labels, packing slips, and any required documentation accurately and in the correct location on each carton.
• Ensure finished cartons are sealed securely and staged in designated outbound lanes in a neat and organized manner.
• Maintain packaging material inventory at the packing station and communicate replenishment needs before running out.
• Meet or exceed daily pack rate targets while maintaining accuracy and quality standards throughout the full shift.

• Process Ready-to-Ship orders efficiently and accurately, ensuring all items are verified, properly packaged,…