Fulfillment Supervisor (Monday - Friday, 6:00AM to 2:30PM

Fulfillment Supervisor

At National Trade Supply, the Fulfillment Supervisor plays a critical role in ensuring smooth, efficient, and accurate warehouse operations across inbound, outbound, inventory flow, and daily floor leadership. This versatile role goes beyond a single functional lane — providing holistic support across the fulfillment lifecycle, from receiving and putaway to picking, packing, shipping, and returns processing.

The Fulfillment Supervisor leads a team of associates, maintains strong cross-department communication, and drives continuous improvement across all workflows. This role requires a hands-on leader who embodies NT Supply's Core Values — Grit, Bias for Action, Critical Thinking, Self-Awareness, and Operational Excellence — while fostering a reliable, high-energy, and safety-focused culture.

Key responsibilities include:

• Leadership, management, and accountability
• Inbound operations management
• Outbound operations management
• Cross-functional collaboration
• Safety and compliance
• Continuous improvement

The outcome we are seeking is to ensure that every stage of the warehouse fulfillment lifecycle — inbound receiving, putaway, inventory flow, picking, packing, shipping, and returns — runs smoothly, accurately, and efficiently every day. This role should strengthen operational reliability by building a coordinated, well-trained team that moves product through the building with consistency, accuracy, and speed.

Performance will be measured by:

• On-time receiving completion
• Putaway and inventory accuracy
• On-time shipment rate
• Order accuracy and quality
• Productivity and throughput
• Team leadership and reliability

Why choose us?

• Competitive salary and benefits designed to support your well-being.
• A culture that's always striving to learn, improve, and grow — together.
• Opportunities for professional development, mentorship, and career growth.
• True work-life balance: we believe great work happens when people have the space to recharge and take care of themselves outside of work.
• Direct access to leadership and decision-makers — your ideas won't get lost in layers of bureaucracy.
• A role where your work will make a real, measurable impact — improving the online shopping experience for customers and driving meaningful growth for the business.
• A collaborative environment where everyone's voice matters and innovative thinking is encouraged.

Requirements:

• 2+ years of leadership experience in fulfillment, logistics, warehousing, or manufacturing.
• Demonstrated ability to lead teams in a fast-paced environment with accuracy and safety.
• Strong communication, prioritization, and problem-solving skills.
• Hands-on experience with receiving, putaway, picking, packing, shipping, and/or returns workflows.
• Familiarity with warehouse technology, including WMS systems, RF scanners, and basic reporting tools.
• Strong understanding of safety standards, best practices, and OSHA guidelines within a warehouse environment.
• Demonstrated ability to maintain high accuracy, manage competing priorities, and deliver consistent execution.

Interview process:

• Online application
• Predictive Index behavioral and cognitive assessments
• Phone screen
• 1:1 hiring manager interview
• Panel interview with cross-functional team members
• Final offer