Warehouse Supervisor

Position: Warehouse Supervisor

Location: Greer, SC

This NARMD Manager role works to ensure quality handling of all products, medical devices, and pharmaceuticals, their movement internally, and their preparation/packing for outbound orders. The primary purpose is to oversee all SOPs/Work Instructions and maintain inventory accuracy and the utilization of FEFO to ensure the customer and regulatory requirements are met.

This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.

• Directly supervise all associates assigned to the NARMD team (NARMD/Temps/Clients)
• Train/coach/develop NARMD team members, ensuring safety, cross-training, and coverage. (receiving, picking, packing, shipping, assembly)
• Utilize internal reports and the team's ability to help plan for, request, and train additional short-term support.
• Understands, adheres to, and enforces all regulatory policies that ensure NARMD meets all standards from DEA, DHEC, BOP, NABP, SOX, FDA, and our customers/vendors.
• Support all readiness plans for all audits/inspections from various regulatory agencies.
• Support CAPA, NC, and Complaint investigations.
• Know/understand NARMD unique inventory including but not limited to UOMs, unpack/repack, expiration dating, lots, serial numbers, new product lines, and new assembly builds.
• Know/understand the handling requirements for medical devices, pharmaceuticals, refrigerated items, climate control items, and class drugs.
• Ensure that all SOPs and work instructions are followed by NARMD team members.
• Know/understand the related receiving/pick/pack/shipping processing requirements for NARMD customers. (DAPA/DHS/DLA)
• Know/understand the quality process's associated with receiving, assembly orders, and KPIs.
• Cooperate with other NARMD departments and all other NARMD associates to provide "Internal Customer" support, as required.
• Ensure NARMD is represented on the NAR safety team and that all safety audits for NARMD are completed on time.
• Support current and help development KPIs to help drive growth internally and share a realistic picture externally.
• Inventory management ensuring cycle counts are completed on demand/reconciled, old stock worked, customer reported shortages/overages, and destruction orders processed.
• Other duties as assigned.

• Completes any other duties and/or projects assigned by leadership.
• Manage department activity efficiency to ensure sufficient resources are available and premium/overtime work is minimized.
• After 1 year of handling pharmaceuticals, study for and take the Certified Designated Representative test for FL and CA.

• Supervise and develop NARMD associates (including temps and client staff), ensuring safe, cross-trained coverage across receiving, picking, packing, shipping, and assembly operations.
• Ensure full regulatory compliance by understanding, enforcing, and maintaining standards required by (DEA), (DHEC), (BOP), (NABP), (FDA), and (SOX), as well as all customer and vendor requirements.
• Oversee inventory integrity, including cycle counts, reconciliations, lot/serial and expiration controls, regulated product handling, and discrepancy resolution.
• Drive operational performance through SOP adherence, quality process oversight, KPI management, workforce planning, and cross-functional collaboration.

• Supervise and develop NARMD associates (including temps and client staff), ensuring safe, cross-trained coverage across receiving, picking, packing, shipping, and assembly operations.

• Bachelor's degree in business and/or related field preferred

• Demonstrated knowledge and basic experience in MS Excel spreadsheet creation and interpretation is preferred; previous material handling duties/responsibilities are required.

• Three years minimum in a supervisory role in a product warehouse/production/assembly environment.

• Must be able to work normal or extended work hours.
• Occasionally may have to work extended hours on the weekends.

• Ability to travel long distances by car and airplane.
• Ability to be absent from home for multiple days at a time and multiple times per year to support any warehouse processing/shipping/freight-related issues that may require troubleshooting and resolution on behalf of external customers and our company.

• The physical demands described here are representative of those that must be met by a typical office employee to perform the essential functions of this job successfully.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• Ability to lift to 50+ pounds frequently.
• Personal tasks are completed in both office and warehouse/assembly environments.
• Ability to use a computer, including visual acuity and hand-eye coordination.
• Frequently sitting at a desk and using a computer keyboard.
• Occasional bending, squatting,…