Inspire Coffee House Assistant Manager | Front Porch Location

• On-site
• Mosaic

Train and develop coffee house shift leads and baristas while investing in both their professional skills and spiritual growth.

Provide regular coaching and feedback that equips the team to deliver an outstanding customer experience.

Operational Excellence

Oversee the day-to-day operations of the coffee house, ensuring systems are organized, efficient, and consistently executed.

Manage inventory and daily workflows so the team is prepared to serve customers well.

Identify opportunities to improve processes and create a smooth, dependable operation.

Business Stewardship

Actively look for opportunities to reduce costs, improve efficiency, and expand the customer base.

Steward inventory and resources with wisdom, balancing quality, availability, and profitability.

Customer Experience

Cultivate a welcoming environment where every customer feels valued and cared for.

Address questions, concerns, and feedback with professionalism and urgency, working to resolve issues in ways that build trust and loyalty.

Ensure the team consistently delivers exceptional service and high-quality products.

Work closely with staff members and volunteers to foster clear communication and strong teamwork.

Build positive relationships across the organization while supporting Inspire Coffee House's mission and vision.

What Success Looks Like

Employees are engaged, equipped, and continually growing personally and spiritually.

Customers consistently receive a welcoming, high-quality experience.

Daily operations run smoothly without constant oversight.

The team operates with clarity, ownership, and a shared commitment to excellence.

Who This Role Fits Best

This role is best suited for someone who:

Is a member of Grace Church.

Has experience leading people with encouragement, accountability, and humility.

Takes ownership and proactively solves problems before they become obstacles.

Is energized by developing teams and creating exceptional customer experiences.

Makes thoughtful decisions that support both people and business health.

Cares deeply about hospitality, excellence, and building a place where community can flourish.

This role is essential to the daily operations of the Inspire Coffee House, helping lead day-to-day operations while creating an exceptional experience for every guest and cultivating a positive, supportive team culture.

You help turn everyday interactions into meaningful moments of hospitality. You train and develop people, uphold systems that maintain consistency, and steward the business’s resources to help it remain both financially sustainable and missionally effective.

This is not a reactive role. It’s for someone who takes ownership, leads with initiative, and enjoys supporting a culture where employees, volunteers, and customers thrive.