Operations Supervisor | Part-Time | Gaillard Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Operations Supervisor supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.

This role pays an hourly rate of $17.00-$20.00.

• 401(k) Savings Plan
• 401(k) matching

This position will remain open until November 13, 2026

• Assume supervisor responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces
• Provide staff training for all employees and temporary workers
• Ensure staff is working safely and are aware of proper safety guidelines
• Responsible for understanding, complying with, and execute parameters of Collective Bargaining Agreement
• Lead/coordinate staff training and safety programs
• Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion; work with Human Resources as required
• Assist or lead planning and coordinating and review of work plans for facility operations
• Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events
• Coordinate facility arrangements with concessionaires and AV
• Supervise and monitor changeover and housekeeping crews; provide team support as required
• Schedule appropriate changeover and housekeeping crews for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary
• Maintains departmental equipment; notify Operations Manager when repairs are needed
• Provide excellent customer service to internal and external clients to provide a positive employee climate

• 2-3 years’ experience in an operations position in an arena, convention center, or public assembly facility with knowledge of set up/housekeeping and event coordination, including supervisory responsibility.
• High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements.
• Self-motivated with excellent organizational skills.
• Must be able to work a flexible schedule including early mornings, evenings, weekends, holidays, and an extended number of consecutive days.
• Strong communications skills.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people
, improves our service
, and raises our excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.