Operations Manager

Growth Operations Manager

Company:
Virtu Ally

Location:

Hybrid or Remote (U.S. preferred)

Occasional travel for planning sessions as needed

The Manager of Growth Operations owns and optimizes the systems, processes, and data that power our go-to-market organization. This role sits at the intersection of Sales Operations, Marketing Operations, and Marketing Automation, with primary ownership of Hub Spot CRM and Marketing Hub. This role supports a sales team that sells into acute healthcare providers, including hospitals, health systems, and IDNs. The Manager of Growth Operations acts as the technical and operational backbone of the commercial engine—ensuring clean data, scalable automation, accurate reporting, and seamless handoffs across the funnel.

This is a hands‑on, high‑impact individual contributor role with strong cross‑functional influence.

• Serve as the primary administrator and technical owner of Hub Spot CRM.
• Manage pipelines, deal stages, workflows, forecasting models, and routing logic.
• Support and administer sales tools and integrations used by the sales team, ensuring reliability and adoption.
• Enable sales through CRM workflows, documentation, onboarding support, and process optimization.

• Design, build, and maintain dashboards and reports for Sales, Marketing, and Executive leadership.
• Deliver insights on pipeline health, funnel conversion, deal velocity, forecast accuracy, and campaign performance.
• Ensure reporting accuracy through strong data governance and consistent definitions.

• Partner with Marketing to operationalize campaigns, collateral, and messaging for sales deployment ensuring the right content reaches the right prospects at the right time through Hub Spot sequences, email workflows, and sales enablement tools.
• Own Hub Spot Marketing Hub, including campaigns, email automation, forms, lists, and segmentation.
• Manage lead scoring models, lead routing, lifecycle stages, attribution, and nurture programs.

• Own Zoom Info enrichment for accounts and contacts, including field mapping and governance.
• Manage CRM and marketing system integrations (Hub Spot and Salesforce and related tools).

• Partner closely with Sales, Marketing, and Executive teams to align systems with growth objectives.
• Document SOPs, system architecture, and operational best practices.
• Support executive and board‑level reporting with trusted, well‑defined data.

Hub Spot Admin Certification required; 4–7 years in Sales, Marketing, or Revenue Operations; strong Hub Spot and marketing automation experience; advanced Excel; enterprise sales team support experience.

Salesforce Admin Certification preferred; experience supporting sales teams selling into acute healthcare providers; familiarity with enterprise healthcare sales cycles and regulated environments;
Zoom Info and BI tool experience.

Reports to:

SVP of Growth.

Works closely with Sales Leadership, Marketing Leadership, and the Executive Team.

• Base Salary: $100,000 – $120,000 (up to $125,000 for senior candidates) (Likely 90/10 split).
• Optional bonus and equity; certification reimbursement available.

• Ability to work for extended periods of time at a computer, including viewing a monitor, using a keyboard, mouse, and other standard office equipment.
• Ability to sit for prolonged periods, with or without the ability to alternate between sitting and standing.
• Ability to read, analyze, and interpret data, dashboards, reports, and system information with a high degree of accuracy.
• Ability to communicate effectively and professionally, both verbally and in writing, with internal teams and leadership via video conferencing, email, chat platforms, presentations, and documentation.
• Ability to concentrate, problem‑solve, and engage in detailed analytical and technical work, including configuring CRM systems, automation workflows, and reporting logic.
• Ability to attend and actively participate in virtual meetings, planning sessions, and cross‑functional discussions.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing requirements in a fast‑paced, technology‑driven environment.
• Ability to occasionally travel for in‑person planning sessions or meetings, if required.