Manager, Enterprise Integrations

Role Overview

The Enterprise Integration Manager is a hands‑on technical leader responsible for defining, implementing, and managing the enterprise‑wide integration strategy across cloud and on‑premise systems. This role oversees architecture, development, and maintenance of scalable, secure, and reliable integration solutions that connect core platforms such as SAP, Salesforce, data warehouse, and other enterprise applications. The Integration Manager leads a team of developers and collaborates closely with IT, business stakeholders, and external partners to ensure seamless data flow, operational efficiency, and alignment with organizational goals.

• Provide technical leadership as a working manager with deep integration expertise.
• Lead and mentor the integrations team, prioritizing work and offering guidance on integration tools such as SAP Integration Suite, Boomi, web Methods, Seeburger, etc.
• Lead design and implementation of system integrations, define end‑to‑end integration strategy, patterns, and data flows across core platforms (e.g., SAP, Salesforce) and third‑party or cloud systems.
• Establish integration standards and governance to ensure solutions are scalable, efficient, and aligned with the enterprise architecture.
• Partner with application owners and IT teams (Enterprise Applications, Data & Analytics, Info Sec, IT Operations, Product teams) and business stakeholders to plan and lead integration projects.
• Gather and validate integration requirements, ensuring solutions meet business needs within SDLC standards.
• Translate functional requirements into scalable technical integration designs, mapping data fields, defining API interactions, orchestrating workflows, and documenting system interdependencies.
• Oversee development and configuration of integration processes and workflows, ensuring thorough documentation of specifications, system diagrams, and data models for each integration.
• Create and enforce reusable integration frameworks, components, and patterns that accelerate development (e.g., common APIs or data transformation modules).
• Standardize error handling, logging, and naming conventions across all integrations to improve reliability and simplify maintenance.
• Ensure consistent data flow across systems to maintain data integrity and enable reliable reporting.
• Partner with ERP/CRM/Data Warehouse owners to define and enforce enterprise data standards, naming conventions, and data governance practices within integration solutions.
• Manage full SDLC for integration solutions, from requirements and design through development, testing, deployment, and post‑production support.
• Coordinate QA/testing for all integration changes and implement version control and CI/CD pipelines for integration code.
• Work closely with other teams to prioritize integration deployments alongside application releases, minimizing disruption to business operations.
• Implement proactive monitoring and alerting for integration workflows to detect performance bottlenecks or errors.
• Act as the escalation point for complex integration issues, troubleshooting and resolving cross‑system challenges in a timely manner.
• Lead post‑release and post‑deployment validation and continuously optimize integrations to improve stability and performance.
• Collaborate with Information Security and IT Ops to ensure all integrations meet strict security, compliance, and infrastructure standards, including API security, authentication/authorization, data encryption in transit, and access controls.
• Maintain audit‑ready documentation of integration processes and changes and ensure privacy and governance policies are followed.
• Comply with health and safety guidelines and ensure team compliance.
• Protect the company’s reputation by maintaining confidentiality.

• Motivate and lead a high‑performance team by attracting, developing, engaging, and retaining members.
• Drive performance management and compensation processes through clear communication of expectations, monitoring, evaluation, feedback, and facilitation of employee development.
• Maintain transparent communication via department meetings, one‑on‑one meetings,…