Parts Recon Manager

Overview

Benefits:

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Ownership Mindset + Operational Excellence + Real Growth Opportunity = A Career-Defining Role

This is a rare opportunity to step into a newly created, high impact leadership position at a rapidly growing independent dealership.

Northside Auto is building toward an ambitious 3-year vision, and we’re looking for a turn-key, experienced Parts & Recon Manager who can own the entire reconditioning lifecycle (NOT just parts management) — from intake to frontline ready — and scale with us.

We currently retail 30–50 vehicles per month and are intentionally building the infrastructure to support 75+ units per month while maintaining quality, speed, and profitability.

This Is THE Opportunity You’ve Been Looking For If…

You’re highly experienced in used vehicle reconditioning, parts management, and service operations

You thrive in process, accountability, and KPIs

You want real authority and ownership, not just a title

You’re tired of being under-resourced and under-supported

You want to build something the right way — with leadership that invests in people, tools, and systems

Who We Are

Independent, family-owned dealership in Greer, SC

Heavy focus on private-party acquisitions (not auction-dependent)

Stand-alone Service Center located just minutes from the main store

Strong technician roster and retail service expertise already in place

EOS-driven leadership team that values clarity, accountability, and culture

Owners who actively invest in technology, training, and process improvement

Current systems include (but are not limited to):

Rapid Recon

CDK

Car Chief

Role Overview

The Parts & Recon Manager is responsible for owning the entire reconditioning and parts operation — ensuring vehicles move efficiently from acquisition to frontline while controlling costs, maximizing technician efficiency, and minimizing post-sale issues.

This role directly impacts inventory turns, gross profit, customer experience, and overall dealership scalability.

• Reconditioning & Workflow Management
  • Own and manage the full recon pipeline from intake to frontline ready
  • Coordinate vehicle flow between the Buy Center, Service Center, vendors, and sales
  • Maintain aggressive but realistic recon timelines aligned with volume goals
  • Reduce bottlenecks and continuously improve recon throughput
• Parts Management
  • Oversee all parts ordering, sourcing, pricing, and inventory controls
  • Ensure accurate estimates and minimal supplements
  • Build strong vendor relationships to control cost and cycle time
  • Prevent waste, over-ordering, and unnecessary reconditioning
• Technician & Vendor Coordination
  • Partner closely with the Service Manager to maximize technician efficiency
  • Ensure work is properly staged, approved, and dispatched
  • Coordinate outside vendors (body, sublet, specialty repairs) as needed
  • Hold vendors accountable to timelines and quality standards
• Quality Control & Policy Management
  • Maintain recon quality standards to reduce after-sale issues
  • Service policy claims
  • Comebacks and customer dissatisfaction
  • Serve as a final checkpoint before vehicles are frontline ready
• Reporting, KPIs & Continuous Improvement
  • Track and manage key metrics daily and weekly
  • Identify trends, constraints, and improvement opportunities
  • Communicate clearly with ownership and leadership on performance and needs
• Key Performance Indicators (KPIs)
  • ADR (Average Days in Recon)
  • Service Policy / After-Sale Issues:
    Target < 2% of Parts & Service Gross
  • Technician Efficiency & Productivity
  • Recon Cost Control vs. Budget
  • Frontline Readiness Accuracy & Timeliness

• Proven experience managing used car recon and parts operations
• Highly organized, detail-oriented, and process-driven
• Comfortable holding people and vendors accountable
• Strong communicator who collaborates well with leadership and technicians
• Calm under pressure and solutions-oriented
• Aligned with Northside’s Core Values (Adaptability, Dedication, Community, Servant Attitude, Empathy, Merit, Kind Candor)

• Full-time, salaried leadership role with bonus plan (compensation based on experience)
• Health insurance
• Paid time off
• Employee vehicle & service discounts
• Professional development & training assistance
• Direct access to ownership and decision-makers
• Real opportunity to grow with the company as volume scales.

Real opportunity to grow with the company as volume scales.