Transportation Terminal Manager

Terminal Manager

Benore Logistic Systems, Inc. is seeking a Terminal Manager to lead and oversee terminal operations, ensuring efficiency, compliance, and exceptional service. In this position, you will manage assets, optimize operational performance, and develop a high-performing team. This role requires strong leadership, regulatory knowledge, and strategic planning to drive operational success.

Key Responsibilities:

• Lead, Motivate, and Develop a High-Performing Team – Supervise drivers, logistics specialists, clerical staff, and operations supervisors. Drive teamwork, accountability, and engagement through coaching, performance evaluations, and training programs.
• Maximize Operational Efficiency – Leverage tractors, trailers, and CDL drivers to optimize routes, manage schedules, and achieve safety, financial, and service goals.
• Ensure Compliance and Safety Standards – Enforce DOT, OSHA, and CTPAT regulations, conduct safety checks, administer HOS rules, and oversee accident investigations in collaboration with the Director of Safety.
• Strengthen Customer Relationships – Serve as the primary contact for terminal customers, building strong relationships, anticipating needs, and resolving issues to maintain high satisfaction levels.
• Monitor and Drive Key Performance Metrics – Track and manage KPIs, analyze data, and implement improvements to enhance productivity, profitability, and service excellence.
• Conduct Field Checks and Performance Assessments – Perform ride-alongs with drivers to evaluate safety protocols, route performance, and areas for improvement.
• Oversee Facility and Equipment Maintenance – Ensure terminal equipment and infrastructure are well-maintained by coordinating with maintenance teams and vendors.
• Administer Payroll and Time Management – Ensure accurate payroll processing, timekeeping, and employee scheduling for seamless operations.
• Support Hiring and Talent Acquisition – Participate in recruitment, interview candidates, and handle disciplinary actions to build and maintain a strong team.
• Maintain and Improve Terminal Infrastructure – Oversee terminal facilities, ensuring an organized, safe, and efficient work environment.
• Implement Best Practices for Quality and Compliance – Enforce ISO certification standards (ISO 9001:2015, ISO 14001:2015, OHSAS 45001) and drive continuous improvement initiatives.
• Champion Communication and Team Cohesion – Foster transparent communication, lead meetings, provide updates, and encourage feedback to create a collaborative work culture.

Qualifications & Requirements:

• Education:
  
  Bachelor's degree in Management, Transportation, Logistics, or related field preferred. An Associate's degree with 8+ years of experience will be considered.
• Experience:
  
  5+ years in transportation operations, logistics, or terminal management.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, Teams, One Drive) and transportation management software (TMW, Samsara, Speed Gauge, Rand McNally, PCMiler).
• Regulatory Knowledge:
  Strong understanding of DOT compliance, Federal Motor Carrier Safety Regulations, and C-TPAT best practices. Experience with OSHA standards and ISO certifications is beneficial.
• Leadership & People Management:
  Experience leading teams, resolving conflicts, and fostering a culture of accountability and teamwork.
• Analytical & Problem-Solving
  
  Skills:
  
  Ability to analyze KPIs, optimize operations, and implement data-driven improvements.
• Communication & Interpersonal
  
  Skills:
  
  Excellent verbal and written communication skills with the ability to build and maintain strong customer relationships.
• Organization & Multitasking:
  Strong ability to manage multiple priorities and deadlines in a fast-paced environment.
• Flexibility:
  Willingness to work weekends, holidays, and travel as needed.
• Integrity & Professionalism:
  Strong work ethic, integrity, and business judgment.

Benefits:

At Benore Logistic Systems, Inc., we offer competitive compensation, industry-leading benefits (after 90 days of employment), and a culture that values professional growth and work-life balance. Here are the various programs we offer:

• Compensation & Retirement:
  Competitive pay and…