Med Spa Manager

Med Spa Manager

Advanced Med Aesthetic Partners, Inc. Greer, South Carolina, United States

Practice Manager

Job Type: Full-Time

Compensation: $25 - $30/hr

Schedule/Availability: 32-40 hours per week. Open availability.

(clinic hours are subject to change based on business needs)

Who We Are:

Back to 30 is a proud partner of Advanced Med Aesthetic Partners is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.

The Med Spa Manager serves as a polished, patient-focused, and operational leader, collaborating with the Practice Manager/Practice Manager II to oversee daily clinic operations. This roleis responsible for ensuring a seamless patient journey, consistently delivering elevated service standards, fostering strong team development, andfacilitatingeffective coordination between administrative, clinical, and leadership teams.

The Med Spa Manager represents Back to 30 with professionalism and positivityat all times, embodying the clinic’s mission statement in every interaction with patients and employees. This role is critical to upholding the world-class standards for which

Back to 30 is known.

Keyobjectivesinclude mentoring and supporting new administrative staff during onboarding, providing ongoing coaching to build team confidence, trust, and retention. The Med Spa Manageridentifiestraining needs, develops curricula, and coordinates training sessions, working closely with the Leadership team to deliver effective programs. Success in this role requires attention to detail, strong organizational skills, and a passage for continuous learning and development.

Why Join Us?

Industry
Recognition
:

Join an award-winning aesthetic practice
Elite Environment
:

Work alongside top-tier injectors and aesthetic professionals
Growth-Focused Culture
:

Ongoing training, mentorship, and national AMP network access
Built for You
:

A place where your talent is supported, your voice matters, and your impact is recognized

Responsibilities:

Patient Experience & Front Desk Excellence

Deliver a warm, professional, and elevated experience to every patient from initial contact through follow-up.

Coordinate daily clinic operations with management, consistentlyoptimizingpatient scheduling and flow.

Provide real-time support to the team to reinforce clinic standards and ensure consistent execution of procedures.

Assist with patient-facing responsibilities, including check-in and check-out, scheduling appointments, discussing financial matters,educating treatments, and guiding patients through rewards programs as needed.

Monitor patient flow between the front and back office daily, promptly addressing any issues tomaintainefficiency and a calm environment.

Overseetimelypatient outreach, including treatment follow-ups, expiring reminders, and responses to inquiries and voicemails, ensuring tasks are completed within establishedtimeframes.

Coordinate vendor training and product education sessions in collaboration with Leadership as scheduled.

Manage front desk financial responsibilities, including processing deposits, withdrawals, cash tips, and cash box management, and perform daily reconciliations.

Monitor usage patterns and contribute to cost-awareness and operational efficiency on a regular basis.

Operational Leadership

Onboard and train new Patient Care Coordinator (PCC) staff at each location, ensuring completion of all required modules within the first month of employment.

Support daily clinic operations in partnership with the Practice Manager, consistentlyoptimizingscheduling, patient flow, and resource allocation.

Maintain a polished, organized, and brand-aligned reception area and retail space through daily inspections and upkeep.

Oversee scheduling to ensure appropriate coverage, efficient patient flow, and balanced workload across all locations, reviewing schedules weekly.

Assign daily tasks to PCCs andmonitorcompletion and accuracy, providing feedback as needed.

Collaborate with providers to support service education, ensureaccuratetreatmentcommunication, and address operational needs as they arise.

Update daily huddle boards, prepare monthly reports, andmaintaincommunication tools to keep teams aligned and informed.

Partner with Marketing to create and share patient-facing content, such as birthday posts and engagement…