Driver Manager

About Us

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.

Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking a Driver Manager in Greer, SC! Driver Manager or Last Mile experience is required.

The HBDS Driver Manager owns the onboarding, training, certification and day-to-day performance of the Maersk employee delivery teams at a single Heavy-Bulky Delivery Services location. This role exists to make new delivery associates safe, capable and productive quickly, and to keep them. It is a hands-on, on-site role for someone who has done the job.

• Own the onboarding of every new delivery associate at the site, from first day through release to solo route.
• Deliver behind-the-wheel certification on box truck equipment and confirm each associate meets the standard before running a route unsupervised.
• Train associates on appliance and heavy-bulky delivery execution, including in-home handling, product and property protection, assembly, and customer interaction.
• Train associates on the handheld and delivery application, confirming competency rather than attendance.
• Train and reinforce DOT rules and regulations, hours of service, and pre-trip and post-trip inspection.
• Own safety, damage prevention and claims prevention for the employee delivery teams at the site.
• Manage day-to-day performance of the delivery associates: coaching, ride-alongs, corrective action and retention.
• Maintain the training and certification record for every associate, so status is evidenced rather than remembered.
• Own tool, uniform, handheld and equipment readiness for the delivery teams.
• Partner with site leadership and recruiting on candidate evaluation, interviewing and pipeline for the delivery teams.

• This role does not build routes or assign third-party carrier capacity.
• This role does not manage, direct, train or evaluate third-party carriers or their personnel.
• Carrier relationships remain with site leadership and procurement.

• Has done the job.
• Time on a delivery truck in heavy-bulky or appliance delivery is the most important qualification for this role.
• Appliance and heavy-bulky installation experience, including in-home delivery.
• Experience onboarding, certifying or training commercial drivers.
• Working knowledge of DOT regulations and hours of service.
• Valid driver's license and acceptable motor vehicle record.
• Able to operate a box truck and demonstrate the standard being taught.
• Current DOT medical certification, or ability to obtain.
• Must clear First Advantage background screening and all customer-required screening prior to onboarding.
• Comfortable coaching adults, including people who have been driving longer than they have.
• Strong written and verbal communication, and the organization to maintain a training record that stands up to review.
• Internal candidates who came off the truck and worked their way up are strongly encouraged to apply.

This role is performed on site and on route. It requires entering and exiting vehicles, standing, walking, bending, reaching, climbing and lifting, including demonstrating safe handling technique with product weighing up to 75 lbs. and team-lifting heavier appliances using approved equipment.

Employees are expected to comply with all company safety policies, applicable DOT requirements, OSHA standards, and customer-site safety rules. Employees must immediately report accidents, injuries,…