Quality Manager

For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants.

Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit

Position Description

The Quality Manager is a staff level position reporting to the General Manager and is responsible for the day to day oversight of the quality department and the facility quality program. This position will help develop long term plant strategy as well as develop the internal quality team to support world class product quality and customer satisfaction. The Quality Manager will be responsible for developing and tracking of appropriate KPIs and for periodic reporting of results and corrective actions to senior plant and corporate management.

Key Responsibilities

* Work with and demand department compliance with a SAFETY FIRST attitude

* Develop, implement and manage a plant quality system that meets or exceeds customer and certification agency requirements

* Work closely with plant and group staff on the development and management of quality specifications, test requirements and process controls

* Identify and analyze internal and external process quality issues and setting and achieving improvement targets via lean/continuous improvement activities

* Interface with customers on technical and quality issues

* Be proactive in attending cadenced meetings with top customers establishing partnership relationships

* Be able to independently travel to customers or customer site installations to assess / correct product deficiencies

* Deliver on internal (project) and external (customer) commitments

* Participate in the business and strategic planning processes

* Initiate and participate in the quality planning for the products and processes of the plant

* Supervise and direct the activities of the quality department staff

* Plan, develop and provide training to improve technical competency of personnel

* Actively participate in and lead continuous improvement efforts utilizing lean, CI and quality tools

* Establish, monitor, analyze and report on the major quality indicators of the facility. Develop improvement targets and plans to address / correct deficiencies.

* Audit the plant quality systems, processes and products. Initiate corrective action when required

* Facilitate facility-wide corrective and preventative action and problem resolution of customer complaints, field failures and product returns to insure prompt and effective responses

* Exercise authority to prevent shipment of non-conforming product

* Implement and oversee timely 8D reviews of product or process deficiencies including containment, short-term corrective actions, long-term corrective actions and sustainability

* Continuously influence the organization to implement new quality tools and to establish new habits

* Maintain the Facility Quality Management System, ISO 9001 and ASME Certifications including surveillance assessments and re-certifications

* Plan, coordinate and manage ISO 9001 internal audit activities

* Analyze customer data to improve customer satisfaction

* Interface with manufacturing, engineering, sales, customer service, customers and vendors to ensure quality expectations are met

Required Education & Qualifications

* Bachelor's degree in engineering, manufacturing technology or related field preferred. Relevant experience in metal fabrication or coil manufacturing environments will be considered in lieu of degree.

* CQE / CQA Certification preferred or the ability to obtain

* 3-5 years relevant experience working in quality…