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CX Journey Manager — Hybrid, Strategy & Insights
Job in
Gresham, Multnomah County, Oregon, 97080, USA
Listed on 2026-08-11
Listing for:
Us Bank
Full Time
position Listed on 2026-08-11
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
U.S. Bank is seeking a highly skilled customer experience strategy and journey analyst within the Service Experience Studio. You will diagnose customer pain points, map end-to-end journeys, and translate insights into executive-ready business cases.
The role partners with SES leadership and cross-functional teams to drive scalable solutions and high-visibility initiatives. Ideal candidates will have a strong background in CX, journey mapping, and root-cause analysis, with experience moving work
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