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Senior Escalation Response Specialist – Deposits

Job in Gresham, Multnomah County, Oregon, 97080, USA
Listing for: U.S. Bank
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services organization in Gresham, Oregon seeks an Executive Response Specialist to address customer escalations related to credit and debit card accounts. Candidates should have a high school diploma and 3-5 years of related experience, including 18 months in customer service. This role involves researching escalated issues, communicating with customers, and ensuring compliance with regulatory standards. A strong understanding of products and effective communication skills are essential for success in this position.
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Position Requirements
10+ Years work experience
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