Scheduling Coordinator

Overview

We are a thriving dental practice committed to providing top‑notch dental care to our community. With state‑of‑the‑art facilities and a focus on patient comfort and satisfaction, we pride ourselves on delivering comprehensive dental services with a personal touch. Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.

• Competitive compensation package.
• Supportive work environment with modern facilities and advanced technology.
• Opportunities for mentorship and career growth.
• A diverse patient population and rewarding clinical experiences.

• Greet and engage patients with respect and a smile.
• Provide excellent customer service and address any scheduling‑related inquiries or concerns.
• Update, maintain, and coordinate the scheduling system and patient records for multiple providers.
• Answer scheduling queries via email and phone.
• Confirm appointments and obtain patient consents.
• Send reminders to patients.
• Reschedule appointments when necessary.
• Collaborate with other team members to optimize scheduling processes and improve overall efficiency.
• Perform other administrative tasks when required.
• Maintain a clean, sterile, and patient‑centric working environment.
• Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

• One (1) or more years of practical experience, including scheduling in a medical or dental practice environment.
• Proficiency in scheduling software and basic computer skills.
• Detail‑oriented and comfortable working in a fast‑paced office environment.
• Commitment to punctuality and reporting to work on time.
• Ability to act with integrity, professionalism, and confidentiality.
• Desire and willingness to learn new skills and be a team player.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills and a desire for professional growth.
• Organized and possess a superior knowledge of dentistry and dental terminology.