Service Advisor | Commissioned Gresham Subaru

Job Title:

Service Advisor

Location:

Gresham, OR 97080 | Category:
Service

Gresham Subaru has experienced the largest market‑share growth in the past year and continues to grow every day. To support that momentum, we’re looking to add a Service Advisor to our Service Department. In this role, you’ll be a key link between our service technicians and our guests—guiding customers through the service and repair process, communicating clearly, and ensuring a smooth, positive experience from start to finish.

This position is ideal for someone with prior automotive service advising experience who is ready to build a long‑term career with a fast‑growing, respected dealership.

• Be part of a dealership experiencing industry‑leading market‑share growth
• Strong, forward‑momentum store with a busy, growing Service Department
• Opportunity to build a long‑term career with a respected Subaru dealership
• Team‑first culture that values communication, consistency, and customer care
• Supportive leadership focused on process, efficiency, and advisor success
• Loyal Subaru customer base with high return and retention rates
• A brand known for trust, safety, and long‑term customer relationships
• Stable organization that invests in its people and promotes sustainable growth

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet the department's sales forecast
• Prioritize required services and be prepared to provide options upon request
• Keep customers informed on completion times, service expenses, and possible changes
• Ensure the customer has a positive dealership experience

On top of competitive pay, we are proud to offer…

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

• 1‑3 years of automotive service advising experience
• Dealership experience
• A strong work ethic and good work history
• Communication skills

Must be 18 years or older & have a clean driving record with a valid driver’s license, be able to pass a criminal background check, and a pre‑employment drug test.