Senior Operations Processor

Position: Senior Operations Processor 6
## Senior Operations Processor 6

Apply locations:
Gresham, OR:
Tempe, AZtime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
June 19, 2026 (15 days left to apply) job requisition :
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description
** The Senior Operations Processor 6 – SBA Loan Processor is responsible for supporting the servicing of SBA commercial loans by processing transactions and completing operational tasks in accordance with SBA program guidelines (including 7(a) and 504), internal policies, loan documentation, and regulatory requirements. This role focuses on ensuring accuracy, timeliness, and adherence to established procedures in a high-volume processing environment.
This role partners with internal teams across Operations, Risk, and Compliance to support day-to-day servicing activities and contribute to process consistency and data integrity. The SBA Loan Processor also assists with process improvements and system-related initiatives, including supporting ongoing preparation efforts for the Commercial Lending System Conversion in 2027.Success in this position requires strong attention to detail, organizational skills, basic analytical capability, and the ability to manage multiple priorities while working both independently and collaboratively in a fast-paced environment.

Key Responsibilities:

* Service SBA commercial loans by processing operational in strict adherence to SBA program guidelines (e.g., 7(a), 504), internal policies, loan documentation, and regulatory requirements
* Ensure accuracy, completeness, and timeliness of work while meeting established service level agreements (SLAs) and quality expectations
* Research, analyze, and resolve discrepancies, appropriately document actions and outcomes
* Analyze SBA loan portfolios and loan histories to identify trends and key data points; develop and maintain Excel-based models and reports to quantify financial impacts and support decision-making
* Demonstrate strong ownership and accountability for assigned work, including follow through on open items
* Interpret SBA loan documentation, servicing requirements, and procedural guidance, applying sound judgment and adaptability in a dynamic operational environment
* Identify potential process gaps, risks, or inefficiencies and escalate observations through appropriate channels
* Collaborate effectively with internal partners across operations, risk, compliance, and other functional teams involved in SBA loan servicing
* Collaborate effectively with external partners, including investors and secondary market participants, to ensure accurate reporting and reconciliation of SBA loan data
* Analyze and interpret reporting and operational data related to commercial loan posting activities
** Basic Qualifications**  - High school diploma or equivalent  - Four to five years or more of operations services related work experience
** Preferred Skills/Experience**  - Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements  - Proven commitment to high quality customer service  - Ability to work well with external and internal customers  - Good time management skills to maximize production and execution of tasks in a fast-paced environment  - Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide  - Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions  - Ability to identify, analyze and resolve exceptions through data…