Operational Loss Program Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

In this role, you will partner with assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. You will participate in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. The incumbent to this role will also identify gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors as well as identifying, responding and/or escalating risks as appropriate.

You will also serve as a functional liaison between the Line of Business and the Risk business areas.

• Identify, collect, and record risk events and related data within internal risk systems
• Maintain event and risk data, ensuring accuracy and completeness, including clear descriptions, appropriate categorization, and documented root cause where applicable
• Review system-generated data and determine whether updates, aggregation, or additional details are required
• Perform regular monitoring and review of risk events to ensure data quality and completeness
• Support preparation of risk reporting for internal risk and business reviews
• Track completion of periodic certifications related to risk reporting

• Monitor risk events to ensure timely escalation in accordance with established criteria; partner with stakeholders to gather information and validate event details
• Prepare summaries and materials for risk escalations, including key event details, impacts, and remediation actions
• Support communication of significant risk events to senior stakeholders
• Maintain documentation supporting escalation decisions and audit requirements

• Support and coordinate risk assessment and analysis activities for significant risk events
• Facilitate collaboration across business and risk teams during analysis efforts
• Track timelines and ensure completion of required documentation

• Bachelor's degree, or equivalent work experience
• Typically more than six years of applicable experience

• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls
• Thorough knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation and project management skills
• Effective presentation, interpersonal, written and verbal communication skills
• Effective relationship building and negotiation skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
• Applicable professional certifications

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation…