Identity & Access Management; IAM Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Location expectations: This role requires working from a U.S. Bank location three (3) or more days per week.

U.S. Bank is seeking an Identity & Access Management (IAM) Analyst to join the Security Access Operations team. This role is responsible for provisioning and managing user and privileged access across enterprise systems, supporting Active Directory environments, and ensuring secure, timely access delivery in a high‑volume operational setting.

This person will work in a fast‑paced, SLA‑driven environment, managing access requests, supporting escalations, and partnering with both onshore and offshore teams to maintain secure and efficient access controls. The role requires strong hands‑on execution, problem‑solving skills, and the ability to manage complex provisioning scenarios across multiple systems.

• Process incoming access requests and manage provisioning queues
• Perform user and privileged access provisioning across systems, including applications, databases, and email
• Support Active Directory account management and access control tasks
• Serve as an escalation point for complex or failed requests from offshore support teams
• Review and validate work completed by offshore partners
• Execute database‑related access provisioning tasks as needed
• Perform access hygiene and cleanup activities, including data analysis in spreadsheets
• Create and execute change tasks to support provisioning and remediation efforts
• Ensure all work is completed within defined SLAs and operational standards
• Support credential vaulting using tools such as Cyber Ark or Hashi Corp
• Participate in an on‑call rotation and respond to critical access issues
• Collaborate with cross‑functional teams on operational and project‑based initiatives
• Proactively troubleshoot issues and elevate risks when necessary

• 2+ years of hands‑on experience with Active Directory
• 1–3 years of Identity & Access Management (IAM) or access provisioning experience
• Experience with scripting (Power Shell and/or Python)
• Foundational knowledge of cloud platforms (AWS, Azure, or similar)
• Strong problem‑solving and analytical thinking skills

• Experience with Unix/Linux environments
• Familiarity with privileged access tools such as Cyber Ark, Hashi Corp, or similar
• Experience with database access provisioning
• Experience working in SLA‑driven, ticket or queue‑based environments

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

The salary range reflects figures based on…