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ITSM Process Leader: ServiceNow & Automation Innovator
Job in
Gresham, Multnomah County, Oregon, 97080, USA
Listed on 2026-08-30
Listing for:
U.S. Bank
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Specialist
Job Description & How to Apply Below
U.S. Bank is modernizing its IT Service Management to improve service reliability and customer experience. We seek a Business Process Manager to drive incident and problem management, governance, and modernization initiatives across IT teams and external vendors.
The role emphasizes collaboration with engineering, SRE, architecture, and procurement to deliver automation, better data quality, and enhanced operational excellence. Strong communication and analytics are essential for success.
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