Community Manager

Overview

Avanath is a leading property management company focused on providing affordable housing for the workforce.

Our mission is to cultivate the American Dream by creating an unforgettable experience as a great place to live, work, and be. Each day presents an opportunity to make a difference for residents and the workforce.

This role oversees community operations in an efficient and profitable manner while fostering a positive environment for residents and associates, aligned with the company’s goals and community owners’ objectives.

The incumbent must possess a high degree of professionalism and positive engagement with residents and the workforce.

• An Aptitude for Connecting – create a sense of community, go the extra mile, build relationships with residents, staff, vendors, partners.
• An Authentic Attitude – demonstrate an open and professional attitude when resolving concerns, and seek resources across the organization.
• Professional Approach – actively listen, understand participation, ensure residents and staff feel seen, heard and valued.

• 5–7 years of experience in the property management industry.
• 2+ years of experience as a community or property manager.
• Ability to diffuse and respond to resident concerns without escalation.
• Proven effective and efficient leadership experience.
• Knowledge of LIHTC and tax credit qualifications.
• Strong interpersonal, verbal and written communication skills.
• Capacity to interact effectively with senior executives.
• Ability to work well under time and other constraints.
• Professional presentation and appearance.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), internet, and email.

• Resident Relations + Customer Service
  • Ensure a positive experience throughout the resident life‑cycle.
  • Provide timely service and prompt action to address complaints.
  • Advocate for residents and communicate concerns to senior leadership.
  • Serve as a resource center for all resident issues.
  • Manage resident events and retention programs.
  • Refer residents to appropriate services and agencies.
  • Maintain secure, confidential files for each resident.
• Fiduciary
  • Understand financial health by reviewing community budgets.
  • Drive growth through marketing, leasing, and revenue enhancement.
  • Manage budgets, rent rolls, projections, and occupancy goals.
  • Achieve 0 % rent delinquency.
  • Prepare monthly reports and financials accurately and timely.
  • Prepare the property annual operating budget with the Regional Manager.
  • Submit subsidy vouchers when applicable.
  • Oversee capital projects and coordinate across departments.
• Staff Leadership
  • Set performance goals and provide feedback and training.
  • Coordinate on‑site operations: vendor relations, compliance, maintenance, collections, accounts payable.
  • Promote high‑performing execution through regular feedback.
  • Build trust, inclusivity, and transparency.
  • Communicate effectively with residents, agencies, owners, and team members.
  • Assess performance through feedback and reviews.
  • Recognize and manage team performance.
  • Respond to employee concerns, maintenance issues, security breaches, emergencies.
  • Supervise personnel schedules for operational efficiency.
  • Maintain curb appeal at all times.
• Adherence to Rules and Guidelines
  • Operate per company policies, Fair Housing, ADA, and related laws.
  • Meet compliance and eligibility requirements set by local, state, and federal agencies.
  • Follow proper procedures in handbooks.
  • Respond to housing violations and liability concerns.
  • Seek approval and guidance from the Regional Manager as needed.

• Essential staff; must report to work and follow safety protocols.
• Frequent sitting and walking.
• Travel regionally and to other offices and events via airline, train, automobile.
• Repetitive use of computer, keyboard, mouse, phone.
• Reading, comprehension, writing, calculations, verbal communication.
• May work on elevated site or uneven ground.
• Occasional squatting, bending, twisting, pushing, pulling.

We value our teams and offer:

• Culture built on purpose and core values: integrity, caring, continuous improvement.
• Comprehensive benefits – health, dental, vision, 401(k), paid time off, holidays.
• Growth opportunities from within the organization.
• Development resources: online training, classes, coaching.

Avanath Capital is committed to fostering a culture of diversity, equity, and inclusion. We believe that diverse perspectives enhance our mission and employee experience. We support and respect employees across a broad range of characteristics and encourage practices that promote equity and inclusion.

$34 – $36 USD per hour (approximate). (

Note:

range may vary based on experience.)