Portland Electric Ways Program Coordinator Iii

Overview

Metropolitan Family Service

Position Title: Portland Electric Ways to Work (PEWTW) Program Coordinator III

Location: Civic office location

Reports To: Director of Program Collaborations

Dept/Program: Economic Empowerment Program

FTE: 1.00 FTE (40 hours/week)

Status: Exempt

Created: May 2026 Job # PEWTWPC
0526

Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.

• We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.
• We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence.
• We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity.

Under the general supervision of the Director of Program Collaborations, PEWTW Program Coordinator III will facilitate participant connection to our low interest auto and e-bike loan program, Portland Electric Ways to Work. Primary functions include coordination, facilitation and implementation of the MFS Financial Coaching program and PEWTW Program, training and coordination of program volunteers, as well as forming and maintaining effective working relationships in the community, and with other MFS programs.

The Program Coordinator is responsible for providing participant services under the financial coaching program and providing group based and 1:1 economic empowerment education. Additionally, the Program Coordinator will provide information to participants about electric and hybrid vehicles and e-bikes and support MFS’s EV/Hybrid/E-Bikes and climate change education and outreach efforts.

• Values working in a multicultural, diverse environment
• Values and supports inclusion and program access for clients
• Supports agency goals for reducing disparities in outcomes for communities of color
• Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege

• Ability to work effectively in collaboration within all program areas of MFS as well as other agencies
• Ability and commitment to work effectively within a team-dependent environment and provide leadership and support to staff to demonstrate effective team dynamics
• Provide information and assist with linkage to broader community and social services
• Ability to work and communicate effectively with a broad range of individuals and groups
• Ability to connect position roles and agency mission

• Ability to work independently and to collaborate with other MFS staff and volunteers and to model effective teamwork skills

• Provide participants with financial mentoring and education to reach financial goals for long term financial health including: financial goal setting, budgeting and spending plan development, in depth credit education, and credit building strategies
• Become certified in Credit as an Asset through Credit Builders Alliance
• Provide ongoing outreach and recruitment to individuals who would benefit from the PEWTW Program
• Communicate regularly with our lending partner Point West Credit Union, addressing all bank related participant account issues
• Serve as the primary point of contact for the PEWTW Program, handling program inquiry calls and performing program intake screenings; provide customer service support and assistance to enrolled participants
• Check-in with participants regularly to ensure program success
• Develop and sustain relationships with area car dealerships, mechanic shops and bike shops to ensure a wide range of options are available to our participants as they move toward making purchasing decisions
• Recruit and coordinate the volunteer loan committee members in order to maintain a diverse mix of members
• Plan and facilitate group economic empowerment classes
• Deliver culturally relevant financial coaching to clients
• Help clients connect to safe financial products and services and community resources that will support financial stability
• Deepen commitment to advocating for electric and hybrid vehicles and e-bike ownership in middle to low income households and continue partnerships with other organizations working on this issue
• Support the systems change work to improve the screening and intake process for PEWTW participants
• Share information on benefits to electric and hybrid vehicles and e-bikes and rebates to possible PEWTW participants
• Share updates with MFS leadership on the PEWTW program
• Outreach to community partners about benefits of EVs, Hybrids and E-Bikes and loans available through PEWTW
• Administer program evaluation tools, maintain participant data in agency database and provide reports to the Director of Program…