House Manager

## House Manager Apply locations:
Maple - Gresham, ORtime type:
Full time posted on:
Posted Yesterday job requisition :
JR100089

At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.

If you’re passionate about community impact, we invite you to join our team.
** Full Time Position
**** Expected schedule is Day Shift, Monday through Friday, with on call duties outside of normal hours
***
* Purpose:

** The House Manager is responsible for management of day-to-day facility operations. Ensures adequate staffing at the facility at all times. Directly supervises the facility Residential Counselors, and provides feedback of their performance on a consistent basis.
** Accountabilities:
** General Facility Management
* Assist in crisis intervention by supporting program employees, answering crisis calls and contacting appropriate service and support team members.
* Adhere to medication management protocol.  Is constantly alerted to changes in medication orders. Conducts weekly medication audits.
* Responsible for facility cleanliness. Ensures completion of daily cleaning checklist, and provides supervision of residential employees’ completion of daily cleaning
* Responsible for health and sanitation at facility.
* Monitor household/grounds for cleanliness and ensure safe environment.  Submit work orders as needed.
* Manage and supervise medication monitoring for all residents.
* Conducts monthly fire drills.  Monitors fire safety programs to include equipment inspections and fire drills.
* Ensure individuals are receiving highest quality care.
* Lead resident meetings as directed by supervisor.
* Liaise with pharmacy, prescribers, physicians, neighbors, county and state officials.
* Ensure adequate program supplies.
* Collaborate with all individuals involved in treatment to include family members.
* Coordinate shift schedule so as to ensure adequate staffing. Be available for after hour’s telephone calls, and emergency shift coverage when necessary.
* Reviews and monitors medication protocol.

Staff Supervision
* Monitor interactions with employees and peers for professional and ethical appropriateness.
* Is responsible for facility staffing patterns and ensuring adequate shift coverage at all times.
* Fields phone calls from staff after-hours in regards to medication questions, resident crises, etc.
* Covers shifts on short notice as needed if adequate coverage is unavailable.
* Supervises staff work performance. Provides corrective action as needed.
* Completes annual staff evaluations.

Other General Expectations:
* Attend and positively participate in required meetings
* Ongoing development of skills and competencies.
* Follow all corporate policies, procedures, and protocols.
* Comply with all safety rules and regulations.
* Follow through on all directives and instructions.
* Maintain security of all corporate interests (security of keys, files, and facilities).
* Must have a criminal records clearance through the State Mental Health Division prior to starting employment.
* Must have a valid driver’s license and insurance
* Regular in-service training on issues relevant to residential care to total not less than 8 hours a year.
* Complete other tasks as assigned by supervisor.
** Positions Reporting:** (Listing of job incumbents reporting into this position):
Residential Support Specialists
** Education/Certificates/Licenses/Registration:
** QMHA credentials strongly preferred.
** Experience/

Qualifications:

** Previous experience in a supervisory role strongly preferred. Previous experience working in or managing a group home required.  
** Impact:
** New Narrative residential operations are an essential part of overall continuum of service and supports. As a member of a residential team, direct care employees will help to insure best practices, positive clinical outcomes, and quality of services.
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