CPTS Public Sector Relationship Manager

Relationship Manager

We are seeking an experienced Relationship Manager to support clients within the Public Sector and Higher Education space across the West Coast market. This role serves as a strategic partner to our clients; driving program optimization, deepening relationships, and delivering consultative solutions that enhance performance, efficiency, and long-term value.

Directly and through Account Representatives, you will manage all relationship management activities for clients in the assigned business segment and geographical region. You will play a key role in growing spend volume and revenue by identifying new opportunities, strengthening existing partnerships, and delivering a high-touch client experience.

• Managing a portfolio of Public Sector and Higher Education commercial card clients across the West Coast
• Leading executive-level relationship reviews (in-person and virtual) and facilitating regular client status calls
• Serving as a strategic advisor by providing consultative insights on program performance, optimization opportunities, and industry best practices
• Growing portfolio performance through spend optimization, product expansion, and targeted program enhancements
• Identifying and pursuing new business opportunities while expanding existing customer relationships
• Managing client contracts, rebates, and overall program strategy to ensure alignment with client objectives
• Supporting RFP responses, contract negotiations, and retention efforts to maintain and strengthen key partnerships
• Monitoring and enhancing the profitability of all assigned relationships
• Managing non-credit risk for the customer portfolio
• Driving cross-sell opportunities across all bank product groups and making appropriate referrals

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Seven to ten years of relationship management experience

Preferred Skills/Experience
- Strong sales, relationship management and business development abilities
- Extensive knowledge of CPS products and services
- Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
- Strong analytical and problem-solving skills
- Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
- Well-developed written communication and verbal presentation skills

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.