Maintenance Technician

Job Title: Maintenance Technician

Salary: $24 to $26 per hour. A housing discount is available!

Schedule: Monday‑Friday

We’re looking for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property.

• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform proactive preventive maintenance including siding, painting, lighting, sprinkler, pool, golf‑cart, elevator and more.
• Maintain the work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Assist with property emergencies, such as snow removal, fires, and floods.
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on‑call/after‑hours maintenance assignments; adhering to established response times and addressing emergency issues appropriately.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interacting courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
• Responsible for adhering to all components of the company risk management program.

• High school diploma or equivalent is required.
• At least one year of experience in the property management industry or a directly related field.
• Possess general maintenance and general carpentry skills.

• Must maintain a valid driver’s license, clean driving record and current auto insurance.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier and key‑track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

• Physical wellness:
  Medical, dental, vision, and mental health coverage options.
• Financial wellness:
  Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness:
  Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more:
  Mentoring, professional development, discounts, tuition reimbursement, robust recognition program and more.

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List