Program Coordinator III: Financial Empowerment & EV Outreach

Metropolitan Family Service Position Description

Position Title:

Portland Electric Ways to Work (PEWTW) Program Coordinator III

Location:

Civic office location

Reports To:

Director of Program Collaborations Dept/Program:
Economic Empowerment Program

FTE: 1.00 FTE (40hours/week)
Status:
Exempt Created:
May 2026 Job # PEWTWPC
0526

General Description:

Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.

Values:

We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.

We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence.

We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity.

General Function:

Under the general supervision of the Director of Program Collaborations, PEWTW Program Coordinator III will facilitate participant connection to our low interest auto and e-bike loan program, Portland Electric Ways to Work. Primary functions include coordination, facilitation and implementation of the MFS Financial Coaching program and PEWTW Program, training and coordination of program volunteers, as well as forming and maintaining effective working relationships in the community, and with other MFS programs.

The Program Coordinator is responsible for providing participant services under the financial coaching program and providing group based and 1:1 economic empowerment education. Additionally, the Program Coordinator will provide information to participants about electric and hybrid vehicles and e-bikes and support MFS’s EV/Hybrid/E-Bikes and climate change education and outreach efforts.

Diversity and Equity Values working in a multicultural, diverse environment

Values and supports inclusion and program access for clients

Supports agency goals for reducing disparities in outcomes for communities of color

Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege

Collaboration

Ability to work effectively in collaboration within all program areas of MFS as well as other agencies

Ability and commitment to work effectively within a team-dependent environment and provide leadership and support to staff to demonstrate effective team dynamics

Provide information and assist with linkage to broader community and social services

Ability to work and communicate effectively with a broad range of individuals and groups

Ability to connect position roles and agency mission

Teamwork

Ability to work independently and to collaborate with other MFS staff and volunteers and to model effective teamwork skills

Essential Duties and Responsibilities:

Provide participants with financial mentoring and education to reach financial goals for long term financial health including: financial goal setting, budgeting and spending plan development, in depth credit education, and credit building strategies

Become certified in Credit as an Asset through Credit Builders Alliance Provide ongoing outreach and recruitment to individuals who would benefit from the PEWTW Program Communicate regularly with our lending partner Point West Credit Union, addressing all bank related participant account issues

Serve as the primary point of contact for the PEWTW Program, handling program inquiry calls and performing program intake screenings; provide customer service support and assistance to enrolled participants

Check-in with participants regularly to ensure program success

Develop and sustain relationships with area car dealerships, mechanic shops and bike shops to ensure a wide range of options are available to our participants as they move toward making purchasing decisions

Recruit and coordinate the volunteer loan committee members in order to maintain a diverse mix of members

Plan and facilitate group economic empowerment classes

Deliver culturally relevant…