Family Time Coordinator; Social Service Assistant), Bilingual English​/Spanish Not Required

Family Time Coordinator (Social Service Assistant)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you!

Bilingual English/Spanish preferred – not required:

You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language.

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a Family Time Coordinator, you will:

• Implement and manage individual visitation agreements by coordinating with case workers, clients, and caregivers.
• Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.
• Review and explain visitation agreements and guidelines to clients, family members, and caregivers.
• Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.
• Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members.
• Provide transportation support for children and others associated with the case, supporting their emotional needs.
• Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.

Minimum Qualifications

• A valid driver's license and acceptable driving record are required for this position.
• One year of experience working in a human services or behavioral health setting
• OR an associate degree in any field
• OR an equivalent combination of education and experience.

Essential Attributes

• Experience providing administrative support by coordinating schedules, managing correspondence, and maintaining organized records.
• Experience narrating or documenting observations and information related to client cases, ensuring accurate and detailed record of activities and progress.
• Knowledge and experience using trauma-informed practices, integrating these values into client interactions and support services to promote healing and empowerment.
• Experience using clear communication skills to collaborate effectively with diverse populations, ensuring culturally sensitive and inclusive approaches in all interactions and service delivery.
• Experience working with children and families from a wide variety of backgrounds and able to demonstrate intercultural competency.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Your work will be conducted in offices, participant's homes, and other community sites.
• Occasional travel is required for attending meetings, training, and other case related activities.
• Some travel may be in hazardous weather conditions.
• The employees' hours of work will be Tuesday – Saturday from 10AM – 7PM; hours of work may fluctuate based on service needs. Occasionally, overtime…