Family Housing Navigator

Description

El Programa Hispano Católico (EPHC) is an organization that supports individuals in reaching their fullest potential. For nearly 40 years, our mission has been to advance racial equity and social justice through the power of our Latine roots, culture, and community. This mission, which is at the heart of everything we do, has allowed us to respond to local needs by addressing the social determinants of health.

We achieve this through our program areas:
Housing, Economic Sustainability, Education, Community Wellness, and DV/SA Prevention and Intervention. Today, EPHC serves more than 30,000 people annually and employs over 100 staff members, the majority of whom are bilingual, and over 93% are bicultural.

Although EPHC is affiliated with the Catholic Charities Network, candidates or participants do not need to be Catholic to work with us or receive services. Across our programs and services, staff of all faiths-or none-work within our framework of respect for our mission, the dignity of the human person, and the common good.

• Vacation & Sick Time Benefits
• 14 Paid Holidays
• 90% employer-paid health insurance with buy-up options
• 401k with Employer Contribution
• Voluntary Life Insurance
• Access to our Retirement plan
• Flexible Spending Account
• Employee Assistance Program
• Group Life Insurance
• Bonus Wellness Days
• Continuous Growth and Development Opportunities
• Opportunities to serve your community and make a positive impact

The Family Housing Navigator works with families in the community who are experiencing homelessness or housing instability. The Family Housing Navigator works closely to understand program participants housing needs, address housing barriers, and helps connect families to available housing resources. The Family Housing Navigator conducts outreach and engages families to complete housing assessments, intakes, and collect required program documentation. The work of the Family Housing Navigator includes occasional travel to apartments, cars, parks, bridges, forested areas, and other locations where people reside.

This position serves on a team composed of Multnomah County partner organization staff including Path Home, Native American Rehabilitation Association of the Northwest, Self Enhancement, Inc, and Our Just Future.

• Provide community response and outreach to families experiencing homelessness.
• Administer the Multnomah County Screening Services Tool using a trauma-informed framework that recognizes the impact of trauma on family stability.
• Enter all necessary data into a Homeless Management Information System and El Programa Hispano Católico ensuring accurate information.
• Support households by providing referrals to other systems and programs (i.e., adults, youth, survivors of Domestic Violence, Veteran, etc.) and other appropriate services (mainstream benefits specialist, education, employment assistance, job training, food, legal, life skills training, outpatient health, mental health, substance abuse treatment, transportation, etc.).
• Work closely with households prioritized on the Coordinated Access housing queue and shelter waitlist to verify disabilities and length of time in homelessness, obtain necessary housing documentation, and mitigate potential housing barriers to facilitate a rapid transition into housing upon referral.
• Provide client assistance to support the rapid transition of households prioritized through the Coordinated Access housing queue to available housing resources.
• Monitor housing navigation tracking spreadsheets.
• Provide on-call coverage as needed during severe or extreme weather conditions to support participants’ needs, including during weekends and holidays when necessary.
• Participate in partner agency meetings to coordinate family referrals for housing placements.
• Work closely with identified staff from the Homeless Services Department, partner organizations, and El Programa Hispano Católico Lead Navigator to support the management of the HFSOC housing list.
• Adhere to El Programa Hispano Católico policies and procedures.
• Perform other duties as…