Assistant Store Manager - Gretna

purpose & impact on organization

drives store profitability by:

• meeting or exceeding sales targets and controlling operational expenses
• supporting the senior store manager to manage all resources within the store to provide customers with a leading shopping experience
• leading the execution of effective and efficient store operations

supports the senior store manager to:

• allocate resources and organize processes to drive profitability in a variety of situations and market conditions
• have a working knowledge of the profit and loss statement and the store kpis and makes commercial decisions based on sound financial judgment
• track store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and respond with solutions that drive commercial success
• understand the behavior and patterns of the store’s customer base, draw conclusions from this and makes relevant adaptations to the service offer
• actively monitor customer satisfaction and feedback systems to drive continuous improvement
• lead service by example and ensures highly visible and effective customer service management at all times
• create a culture where all store activity and assets are vehicles for showcasing and driving brand equity
• actively ensure brand and product knowledge is transferred into sales skills in all relevant categories
• manage an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store
• ensure store team compliance with all store policies and procedures
• drive continuous improvement in stockroom processing and replenishment procedures
• minimize loss by ensuring all loss prevention procedures are followed
• provide suggestions of ideas on ways to improve systems and processes
• manage the recruitment, onboarding, training and development of the store team and ensures all hr policies and procedures are adhered to
• work with the senior store manager to identify strong performers with potential for growth along the retail field career ladder
• create a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
• coach, motivate and inspire the team members to accomplish store goals and maximize their individual performance
• actively collaborate and share best practice to drive store team performance
• communicate a desire to learn and seize all available opportunities to drive his/her development and increase performance
• actively seek to improve and further the customer interaction with the brand using the net promoter score

on local/market discretion

• senior store manager and team
• district manager
• customers
• vendors and support functions (e.g. Hr, visual merchandising, facility services, etc.)
• local administration (e.g. Mall management)

• assistant store manager competencies
• (additions based on market needs)

• minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of assistant store management responsibility
• intermediate numeracy and literacy and advanced verbal communication skills (additions based on market needs)

• courage:speak up when you see an opportunity; step up when you see a need..
• ownership:pick up the ball. Be proactive, take responsibility and follow-through.
• innovation: elevate to win. Be curious, test and learn new and better ways of doing things.
• teamplay: win together. Work collaboratively and cultivate a shared mindset.
• integrity: play by the rules. Hold yourself and others accountable to our company’s standards.
• respect: value all players. Display empathy, be inclusive and show dignity to all.

at adidas, we strongly believe that embedding diversity, equity, and inclusion (dei) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– culture starts with people, it starts with you –
by recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.