Solutions Sales Engineer

Inside Solutions Sales Engineer Skip to main content

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By clicking 'I Accept', you are agreeing to our use of functional, performance and targeting cookies.#Inside Solutions Sales Engineer page is loaded## Inside Solutions Sales Engineer Apply locations:
Griffin, Georgia time type:
Full time posted on:
Posted Todayjob requisition :
R
** Career Area:
** Sales
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* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.
** About EPD:
** Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
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* Job Summary:

** Caterpillar’s Electric Power Division has an open opportunity as an Inside Solutions Sales Engineer. The Inside Solutions Sales Engineer will manage activities by coordinating information alignment between customers (demand management) and internal organizations (supply management).
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* What you will do:

*** Answer product availability inquiries or requests for custom quotes – often gathering pertinent information from the customer.
* Develop and support customer relationships to foster new prospects and find opportunities to introduce the organization's products and services.
* Gather and align demand information from various sources and ensure accurate / current forecast information is available to the execution team.
* Gather and keep updated open manufacturing capacity and process limitations to ensure accurate / current visibility to supply availability.
* Drive and Track forecast alignment with supply availability – develop process / tools to do so efficiently.
** What you will have:
**** Customer Focus:
** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.  Level Working Knowledge:  
• Communicates the importance of customer needs/expectations and commits to resolving them.  
• Researches and verifies customer needs and expectations.  
• Solicits customer satisfaction feedback and acts on improvement opportunities.  
• Helps link organizational objectives to customer needs and expectations.  
• Meets regularly with customers to understand their wants, needs and expectations.

** Industry Knowledge:
** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.  Level Basic Understanding:  
• Explains how own organization compares to others in the industry.  
• Describes key products and services in the industry.  
•…