Supervisor Supply ChainOps

Job Summary

Reports to the site Manager/Director of Supply Chain Operations. Serves as a liaison between Supply Chain and end-users. Responsible for Supply Chain Operations in Medical Surgical and Emergency areas at designated hospital and ambulatory sites as well. Responsible for the acquisition, storage, and distribution of supplies. Responsible for all aspects of inventory management and replenishment at hospital(s) and/or health park(s). Ensures contract compliance, enhances item file usage, and supports strategies for vendor management.

Must be able to manage time effectively to provide effective oversight to areas of operations. Ensures supply processes and procedures are compliant with all aspects of Quality and Safety. Assists with product conversions and recalls. Must possess ability to provide direction to direct reports under scope of responsibility. Must be a strong change agent able to implement supply chain strategies within areas of responsibility.

Strong background in inventory management required. In collaboration with Manager/Director of Supply Chain Operations, identifies and implements Supply Chain strategic initiatives. Oversees par forms and par level management, supply ordering, and replenishment, and accurate shipping and receiving functions with the proper use of inventory management technologies. Assist with conducting annual and periodic inventories, if required.

• Manages supply acquisition and distribution process for stock and nonstock purchased items.
• Accountable for creating and managing supply par-level maintenance.
• Facilitates and submits special, nonstock, and stock item requests via the ACI (Add/Change/inactivate) process.
• Assists in management and maintenance of par forms in Lawson and Mobile Supply Chain systems.
• Accountable for accurate hand-held bar code scanning for supply management.
• Holds team accountable for ensuring supply locations are organized, adequately stocked, and properly labeled.
• Oversees product returns, product recalls, and product substitutions and ensures proper credit.
• Manages shipping and receiving activities for facility including overseeing all inbound and outbound shipments.
• Engages senior buyer and vendors to investigate delayed, lost, and/or shipments arriving devoid of proper documentation.
• Resolves receipt discrepancies and coordinates resolutions with Buyer/Purchasing team.
• Designs and constructs new supply storage rooms, as required.
• Receives, handles, tracks, and transports bone and tissue.
• Serves as a liaison between Supply Chain teams and end-users.
• Holds team accountable for expiring/slow moving/obsolete stock item for pars.
• Reports and records error picks, overages, and shortages to CSC and/or Purchasing.
• Oversees order statuses/backorders, verifies, and replenishes all incoming supplies.
• Ensures product expiration dates are managed and stock is routinely rotated during replenishment process.
• Responsible for proper transportation of pharmaceuticals and chemical reagents.
• Manages issuing and maintenance of minor equipment. 25% Operations Management
• Manages staffing schedules to ensure adequate staffing for department/facility operations.
• Manages direct reports against metrics related to goals/objectives, policies, and procedures to assure the department operates within the Supply Chain and systemwide initiatives and goals.
• Monitors, manages, and approves staffing time and attendance.
• Manages flow of departmental activities to ensure customer needs are met.
• Assist with interviewing, hiring, and developing new team members.
• Ensures new team member on-boarding is completed in a timely manner.
• Assist with coordinating orientation and training for all team members.
• Maintains personnel files for evaluation and coaching/disciplinary purposes.
• Performs semiannual and annual personnel evaluations.
• Performs monthly department supply rounding.
• Facilitates staffing coverage during employee absences to ensure all daily duties are completed.
• Responsible for monthly on-call duties.
• Accepts after-hour and/or weekend calls from team members and hospital end-users.
• Trouble shoots after-hour and/or weekend supply issues.
• Facilitates and authorizes after-hour and/or weekend emergency calls to the Wellstar CSC or other Wellstar facilities to obtain required supplies.
• Coordinates internal/external courier services to transport supplies between facilities.
• Ensures best practice supply chain processes for inventory, receiving, and supply replenishment in all areas of responsibility. 25% Quality and Safety
• Manages FDA recall processes for areas of responsibility, ensuring correct reporting and handling of product within established timelines and procedures.
• Works with direct leader, CQVA, VA Process Improvement, clinical leadership, and/or clinical educators to ensure proper training on new or substituted products.
• Ensures proper handling and removal of expired products.
• Monitors performance and quality assurance standards for supply and distribution…