Quality Team Lead

We are looking for a Lead Quality Assurance Technician to be responsible for assisting the Quality Assurance Manager with the day-to-day tasks of the quality program in the plant. The primary responsibility is to assure final products meet the company’s quality standards and adhere to customer specifications.

Wage: $22 - 28/hr, Highly DOE

Essential Duties and Tasks:

• Build analytical and investigative skills within the QA team.
• Foster a culture of ownership, proactivity, and professional communication.
• Oversee operational SQF compliance, including audits, process adherence, and documentation.
• Identify gaps and escalate trends or issues to the Quality Manager.
• Serve as SQF-certified backup for the Quality Manager.
• Accurately enter quality complaints into the system.
• Gather all required information and documentation for investigations.
• Prepare cases for Quality Manager review, approval, or escalation.
• Lead operational aspects of investigations, including fact collection and coordination with department managers.
• Ensure investigations are fully documented.
• Escalate high-risk or complex cases to the Quality Manager for final decision-making or customer engagement.
• Partner with cross-functional teams to implement corrective and preventive actions.
• Track CAPAs from initiation to completion and verify effectiveness.
• Escalate complex or recurring issues to the Quality Manager.
• Monitor GMPs, process compliance, traceability, and operator-collected retains.
• Identify potential risks and quality gaps before they escalate.
• Analyze data and trends to anticipate issues and recommend improvements.
• Communicate professionally with QA Techs, operations, and leadership.
• Provide the Quality Manager with all information needed for strategic decision-making.
• Act as the operational bridge between QA Techs and management.

Skills and Abilities

• Experience with SQF, GMPs, or BRC standards.
• Strong computer skills:
  Excel, databases, QMS systems, and basic reporting tools.
• Proven problem-solving and investigative skills (root cause analysis, trend analysis).
• Excellent communication skills, both verbal and written.
• Leadership or supervisory experience — ability to coach and develop a team.
• Detail-oriented, proactive, and able to prioritize tasks effectively.

Benefits
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and  offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

• 3 year(s): QA/QC in Manufacturing or Food Environment

• QA or Quality Team Lead
• SQF Level 2 Certification

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.